Back to Jobs search

Hotel Night Auditor

Kinseth Hospitality Companies • Janesville, WI • 5h ago

What we offer:

Health, Dental, Vision and other benefits available after 60 days

DailyPay

401k

Paid Training

Paid PTO

Referral program

Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Provides hotel customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.

Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.

Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.

Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.

Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.

Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.

Date stamps, sorts, and racks incoming mail, faxes and messages.

Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.

Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.

Accurately checks out guests and communicates departures with housekeeping staff.

Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.

Makes, confirms and cancels reservations via telephone, computer and in writing.

Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

Posts charges such as hotel room, food, liquor, or telephone to ledger.

Deposits guests' valuables in hotel safe or safe deposit box.

Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.

Maintains the cleanliness and organization of the hotel lobby and front desk area.

Washes, folds and properly stores laundry (depending on business unit).

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.

Similar Jobs

Maintenance Mechanic

QPS EMPLOYMENT GROUP • Walworth, WI • 4h ago

Retail & Hospitality

JOB REQUIREMENTS: - Perform preventative maintenance and corrective repairs on manufacturing and production equipment - Troubleshoot mechanical, electrical, hydraulic, and pneumatic systems - Diagnose equipment failures...

4h ago

Go to Apply

Installation Crew Member

AMERICAN GREETINGS CORP • Elkhorn, WI • 1d ago

Retail & Hospitality

JOB REQUIREMENTS: American Greetings is a global leader in the Celebrations marketplace. Celebrate with us and join our team today! As a Retail Fixture / Installation Crewmember with American Greetings, you\'ll be a vita...

1d ago

Go to Apply

shift supervisor - Store# 71204, HWY 67 & MARKET ST - ELKHORN

Starbucks • Elkhorn, WI • 2d ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a s...

2d ago

Go to Apply

barista - Store# 71204, HWY 67 & MARKET ST - ELKHORN

Starbucks • Elkhorn, WI • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Assembly Operator Lead 1st shift Subs

PENTAIR • Delavan, WI • 3d ago

Retail & Hospitality

Job Description: Assembly Operator Lead 1st Shift - Delavan, WI At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the...

3d ago

Go to Apply

BUYER II

SPX • Delavan, WI • 3d ago

Retail & Hospitality

JOB SUMMARY Under the direction of the Purchasing Manager, is responsible for the procurement and planning of materials, supplies and services that support the business. This includes accountability for exercising contro...

3d ago

Go to Apply

Teller Spanish Bilingual Preferred

ASSOCIATED BANK NA • Whitewater, WI • 3d ago

Retail & Hospitality

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth...

3d ago

Go to Apply

Kitchen Team

PANDA EXPRESS • Janesville, WI • 4d ago

Retail & Hospitality

JOB REQUIREMENTS: Join us as a Kitchen Team Associate We\'re looking for friendly team players to cook delicious food while maintaining the highest standards of cleanliness for our guests. Thrive in a safe and supportive...

4d ago

Go to Apply

Maintenance Mechanic

Taylor Commercial Foodservice LLC • Rockton, IL • 4d ago

Retail & Hospitality

Why Choose Us? Taylor Company, an Equal Opportunity Employer, is a dynamic global organization with a rich history of pioneering innovation and operating at the leading edge of manufacturing commercial foodservice equipm...

4d ago

Go to Apply

Buyer

Aston Carter • Janesville, WI • 4d ago

Retail & Hospitality

Buyer Job Description The Buyer plays a key role in sourcing, negotiating, and managing suppliers to ensure the timely and cost-effective procurement of materials used in the production process. This position focuses on...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)