Customer Service Associate

Walgreens • Sunnyvale, CA • 1h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1830056BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 105 E EL CAMINO REAL,SUNNYVALE,CA,94087

Full District Office Address: 105 E EL CAMINO REAL,SUNNYVALE,CA,94087-01937-07080-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 07080-SUNNYVALE CA

Pay Type: Hourly

Start Rate: 19.5

Max Rate: 23

Similar Jobs

Security Account Manager

GardaWorld • San Jose, CA • 3h ago

Management & Administrative

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a contract security services Account Manager in San Jose, CA, where you'll play a pivotal role in maintaining exceptional per...

3h ago

Go to Apply

Partnerships Sales Manager

Vagaro • Pleasanton, CA • 3h ago

Management & Administrative

Why Vagaro? At Vagaro, we believe in fostering a collaborative and inclusive work environment where every team member can thrive. Our culture is built on innovation, continuous learning, and a passion for making a positi...

3h ago

Go to Apply

Commercial HVAC Account Manager

ManpowerGroup • San Jose, CA • 3h ago

Management & Administrative

Job Title: Commercial HVAC Account Manager Location: San Jose, CA Pay Range: $115,000-$160,000 Base + Commission Manpower is partnering with a well-established mechanical contractor to hire a Commercial HVAC Service Acco...

3h ago

Go to Apply

Director, Strategic Supply Chain Management

Celestica • San Jose, CA • 4h ago

Management & Administrative

Req ID: 136159 Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US Summary The Director, Strategic Supply Chain Management is a global supply chain focal point and primary interface for C...

4h ago

Go to Apply

Manager, Supply Chain Logistics 1 1

Celestica • San Jose, CA • 4h ago

Management & Administrative

Req ID: 136169 Region: Americas Country: USA State/Province: California City: San Jose Celestica enables the world's best brands. Through our unrivalled customer-centric approach, we partner with leading companies in num...

4h ago

Go to Apply

Operations Manager

CVS Health • Burlingame, CA • 6h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

6h ago

Go to Apply

Executive Administrative Assistance - Human Resources

Western Digital • San Jose, CA • 10h ago

Management & Administrative

Company Description At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, WD is a company of problem solvers. People ac...

10h ago

Go to Apply

Lifecycle Marketing Manager

Meta • Burlingame, CA • 10h ago

Management & Administrative

Summary: The Reality Labs Marketing team drives adoration and everyday usage for Meta AI glasses and VR devices by unleashing data-driven marketing and creativity to accelerate business results. We are looking for a skil...

10h ago

Go to Apply

Product Marketing Manager, Infrastructure

Google • Sunnyvale, CA • 10h ago

Management & Administrative

Product Marketing Manager, Infrastructure corporatefare_ Google place Sunnyvale, CA, USA; Seattle, WA, USA Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and a...

10h ago

Go to Apply

Beam Partner Marketing Manager

Google • Mountain View, CA • 10h ago

Management & Administrative

Beam Partner Marketing Manager corporatefare_ Google place Washington D.C., DC, USA; Mountain View, CA, USA; +3 more; +2 more Mid Experience driving progress, solving problems, and mentoring more junior team members; dee...

10h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)