Manager, Sales

Hendrick Automotive Company • Greensboro, NC • 3h ago

CNC EX, LLC dba Exotic Cars of the Carolinas Greensboro

Location: 5603 Roanne Way, Greensboro, North Carolina 27409

Summary: Responsible for leading the Sales Department. The Sales Manager is responsible for operations, sales performance results, employee supervision, and customer satisfaction in the Sales Department.

Supervisory Responsibilities: This job has direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Ensure successful achievement of all monthly sales & CSI objectives for the dealership, as outlined by the manufacturer and the Hendrick Pre-owned Performance Plan Objectives.

Ensure successful achievement of Autoguard Tier 3 each month.

Ensure MOC reputation achievement each month, per the Hendrick guidelines.

Responsible for improving sales and operations.

Works with upper management and Human Resources to make hiring and discipline decisions.

Assists sales team with processing or completing sales.

Trains and supervises sales team, ensures compliance with manufacturer training requirements.

Develops promotions to motivate sales team.

Sets schedules for sales team.

Oversees department inventory.

Interacts with customers to ensure customer satisfaction.

Responsible for sale price & trade-in vehicle appraisal decisions.

Ensures proper reporting of sales to manufacturer(s).

Has working knowledge of factory(s) incentive programs.

Attends required manager meetings.

Maintains effective employee relations.

Maintains an organized, clean and safe work area

Participates in required training

Follows Safeguards rules and regulations.

Demonstrates the Company's Core Values

Complies with Company policies and procedures

Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential function

Desired Education:

o GED

o High School Diploma

v Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

v Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

o up to 3 years

o 3-5 years

v 5+ years

Education/Experience:

Excellent sales skills, prior supervisory experience preferred. Working knowledge of automotive sales industry.

Certificates and Licenses:

v Valid Driver's License

o Automobile Salesperson License

Computer Skills:

Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and web based applications.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands:

Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, employee may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf.

Similar Jobs

Manager, Sales

Hendrick Automotive Company • Greensboro, NC • 3h ago

Management & Administrative

CNC EX, LLC dba Exotic Cars of the Carolinas Greensboro Location: 5603 Roanne Way, Greensboro, North Carolina 27409 Summary: Responsible for leading the Sales Department. The Sales Manager is responsible for operations,...

3h ago

Go to Apply

Machine Operator I - O'Neal Manufacturing Services

O'Neal Industries, Inc. • Greensboro, NC • 8h ago

Management & Administrative

Description Build A Career That's Made to Last. O'Neal Manufacturing Services is one of the largest family-owned metal fabrication companies in the United States. For over 100 years, we've built more than just metal - we...

8h ago

Go to Apply

Sales Manager

Hendrick Automotive Company • Greensboro, NC • 15h ago

Management & Administrative

Terry Labonte Chevrolet Location: 1401 Bridford Pkwy, Greensboro, North Carolina 27407 Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Fo...

15h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Greensboro, NC • 15h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

15h ago

Go to Apply

Customer Service Associate

Walgreens • Reidsville, NC • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • High Point, NC • 1d ago

Management & Administrative

1d ago

Go to Apply

T-Mobile Fiber Area Sales Manager - Durham, NC

OSL Retail Services • Greensboro, NC • 1d ago

Management & Administrative

Overview Area Sales Manager OSL is a people-first, award-winning company that provides outsourced sales solutions for some of North America's largest Fortune 500 companies. We believe in great people doing greater things...

1d ago

Go to Apply

Operations Manager

Michaels • Greensboro, NC • 2d ago

Management & Administrative

Store - GREENSBORO, NC Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes...

2d ago

Go to Apply

Customer Service Representative

U-Haul • High Point, NC • 3d ago

Management & Administrative

Location: 2908 N Main St, High Point, North Carolina 27265 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Serv...

3d ago

Go to Apply

Customer Service Associate I

Family Dollar • Greensboro, NC • 3d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)