Customer Service Representative

MATHESON TRI-GAS INC • Kaukauna, WI • 2h ago

JOB REQUIREMENTS: Customer Service Representative -Kaukauna, WI Primary
role is to provide counter sales at our Retail locations. This includes
overall location sales support, phone sales, order taking and assist in
the merchandising, pricing and promotional sales. Provides customers
with product information and features. Reports to Site Manager and
interacts with customers, Matheson sales, management and other
operations personnel. Position Accountabilities Assist customers both in
person, over the phone and on the computer, with the processing of
orders, collection on accounts and in processing accounts payable.
Follow up on leads, and assist in development of industrial, commercial
and residential customer sales. Merchandising, stocking, and pricing
responsibly and will assist with special sales and promotions. Learn
product line and be able to explain product benefits and features to
customers. To organize work, problem solve, and multitask in a fast
paced environment. Provide excellent customer service in a fast paced
environment. Assist outside sales personnel on an ongoing basis. Provide
supervisory and team leadership on an occasional basis when site
management is absent. Perform other projects and duties as assigned.
Must be able to lift up to 50lbs. Ability to use personal computer
(email, word & excel) to input data and process information and to
master job specific software (mainframe computer). Ability to work
safely and comply with all safety rules and standards. Basic math
skills; ability to add, subtracts, multiply and divides in all units of
measure, using whole numbers, common fractions, and decimals, including
ability to compute rate, ratio, and percent and to draw and interpret
bar graphs. Good organizational and communication skills. Competencies
Member/customer Dedication Market and Product Knowledge. Teamwork
Interpersonal and written communication skills. High School Graduate
with diploma and/or prior experience in outbound calling/inside sales,
outside sales or marketing desirable. - Excellent customer service
skills. Ability to establish and manage customer relationships - Ability
to work independently. Monday-Friday day hours, no Holidays or Weekends,
paid vacation, personal, sick days, holidays & 401(k). Health insurance,
including life, dental and vision plans available along with optional
supplemental insurance policies to choose for employees and their
dependents. Nippon Sanso Matheson is an Equal Opportunity Employer that
complies with the laws and regulations set forth under EEOC. All
qualified applicants will receive consideration for employment without
regard to... For full info follow application link. Matheson is an
Equal Opportunity Employer that complies with the laws and regulations
set forth under EEOC. Qualified applicants will receive consideration
for employment without regard to their race, color, Religion, national
origin, sex, protected veteran status, or disability EOE AA
M/F/VET/Disability *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/BB0060CFA97A447B

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