Universal Banker

Foresight Bank • Davis, IL • 6h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13526564

Organization Overview:

Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.

Position Summary:

The Universal Banker role splits their time between the teller line, opening new accounts and other duties as assigned. Responsible for providing outstanding customer service when assisting customers to determine what products and services best meet the customers needs when opening new deposit accounts. Responsible for ensuring customer transactions are handled in a prompt, professional manner, following company policies and procedures. Provide additional operational support for compliance and other reporting activities as needed.

Primary Responsibilities:

Customer Experience

Provide the internal and external customer with superior customer experience including friendly demeanor, can-do attitude, and willingness to always help whether on the phone or in person. Follow-up with customer in a timely manner

Provide accurate information

Establish a rapport with the customer

Performs a variety of bank transactions including checking, savings, and loan transactions to maintain the efficient operation of the bank. Verifies checks and other items for proper endorsement and negotiability; verifies signatures and account balances; reconciles checks and cash for deposits; records and processes night deposits, bank by mail transactions, and change orders. Balances and maintains a cash drawer by reconciling transactions and verifying beginning and ending cash totals; ensures actual cash count matches teller system balance; researches any balancing errors; monitors cash level of drawer and branch within established limits. Assist in the daily balancing of vault and coin machine as needed

Satisfy all consumer customer service requests including but not limited to wires, notary services, disputes, signature card changes, and online banking (mobile banking), check orders, issuing debit cards, etc. Provide back up to the personal banker for deposit Accounts New & Existing Assess the needs of the customer by asking the appropriate questions and building customer rapport. Promote and cross sale bank products and services that fit the customers needs with a solutions-based approach. Open all @types of new accounts to include but not limited to all consumer and small business Follow-up with clients on a regular basis to ensure proper onboarding and relationship building Prepare and compile new customer documentation to ensure accuracy and adherence to policy and procedure Follow all compliance guidelines by properly informing clients of the Coordinate with Deposit Shared Services, eBanking, Quality Assurance and BASE in resolving customer needs. Perform account maintenance and close accounts upon customer requests Meet and exceed established sales and referral goals by explaining & promoting bank & partner products and services. Perform general office duties such as opening and closing the branch, answering main branch line, adhering to branch standards, scanning, etc. Assistant in training needs of team members

Assist other staff members with projects as needed.

Understands the confidential nature of the banking industry and adheres to company policiesand procedures for protecting customers private information. Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Competencies:**

Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Communicator: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

Organizational: Can establish a systematic course of action for self to accomplish objectiv

Similar Jobs

Senior Analyst, Payroll - Timekeeping (Hybrid)

RTX Corporation • Rockford, IL • 5h ago

Finance, Accounting & Banking

Date Posted: 2026-06-12 Country: United States of America Location: US-IL-ROCKFORD-BB ~ 4747 Harrison Ave ~ BUTLER BLDG Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citiz...

5h ago

Go to Apply

Full Time Associate Banker, State and Mulford Branch, Rockford, IL

JPMorgan Chase • Rockford, IL • 1d ago

Finance, Accounting & Banking

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect...

1d ago

Go to Apply

Senior Coordinator, Finance Support - Timekeeping (Hybrid)

RTX Corporation • Rockford, IL • 1d ago

Finance, Accounting & Banking

Date Posted: 2026-06-11 Country: United States of America Location: US-IL-ROCKFORD-134-CUST ~ 134 N First St ~ FIRST (External Site) Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirement...

1d ago

Go to Apply

Executive - Global Finance Technology Leader

GE Aerospace • Loves Park, IL • 1w ago

Finance, Accounting & Banking

Job Description Summary DT Corporate - Global Finance Technology Leader is responsible for the end-to-end strategy, architecture, delivery, and operational performance of Finance Technology for GE Aerospace. This leader...

1w ago

Go to Apply

Staff Accountant (Entry Level)

SEDONA STAFFING SERVICES • Monroe, WI • 3w ago

Finance, Accounting & Banking

JOB REQUIREMENTS: Staff Accountant Location: Monticello, WI Schedule: Monday Friday, 1st shift (flexible within standard business hours) Salary: Up to \$65,000 / year (depending on experience) Direct Hire Description: Se...

3w ago

Go to Apply

Irontek Member Coordinator

HENDRICKS COMMERCIAL PROPERTIES • Beloit, WI • 1h ago

JOB REQUIREMENTS: Geronimo Hospitality Group Description: JOIN A TEAM THAT VALUES PEOPLE At Hendricks Commercial Properties, we value people who value people. We believe in creating environments where communities thrive,...

1h ago

Go to Apply

Warehouse Replenishment Driver Part Time 1st Shift

Staples • Beloit, WI • 4h ago

Manufacturing & Warehouse

8:30am-2:30pm/ Monday-Friday We offer pay for performance where associates can earn additional compensation if they meet certain productivity thresholds. Join our Staples World Class Supply Chain Team and deliver essenti...

4h ago

Go to Apply

Executive Assistant

Northwest Bank of Rockford • Loves Park, IL • 6h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13526565 Position Description Position:Executive Assistant Reports To:Market Presi...

6h ago

Go to Apply

Medical Lab Technician Pool

MERCY HEALTH CORPORATION • Beloit, WI • 7h ago

Hospital & Medical

JOB REQUIREMENTS: OVERVIEW The MLT provides patient care by processing samples and performing clinical laboratory procedures. Work at other Mercy facilities performing the same functions, as required. Work alternate shif...

7h ago

Go to Apply

Maintenance Mechanic

Taylor Commercial Foodservice LLC • Rockton, IL • 14h ago

Retail & Hospitality

Why Choose Us? Taylor Company, an Equal Opportunity Employer, is a dynamic global organization with a rich history of pioneering innovation and operating at the leading edge of manufacturing commercial foodservice equipm...

14h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)