Organizational Change Management ERP, Sr. Manager

Vertiv Corporation • Westerville, OH • 4h ago

Job Description

Job Summary

The Organizational Change Management (OCM) ERP, Sr. Managersupports the strategy, design, launch, governance, and execution of various ERP implementations across our Vertiv facilities (domestic and international). This role leads the support of prioritized large-scale IT and enterprise transformation programs, accountable for driving adoption, organizational readiness, and measurable value realization across complex, global initiatives aligned to Vertiv's strategic growth objectives.

Reporting to the Vice President, Organizational Change, this role serves as a strategic and execution lead to Vertiv leadership, plant-facilities employees and key cross-functional stakeholders. This role is based in Westerville, Ohio with an expectation of 50-100% for both domestic and international travel based on implementation sites and schedules.

Key partnerships include the Vertiv Executive Leadership Team (ELT), IT, Global Process Owners, Plant leadership and employees, Quality, Sales, HR, Growth & Strategy, Finance, and other enterprise functions.

Responsibilities:

Lead the development and execution of change strategies aligned to CIO and enterprise transformation priorities primarily focused on ERP implementations with additional transformational scope as required

Design and implement an ERP OCM framework including:

Change Strategy

Stakeholder analysis

Site-user readiness assessment

Risk assessment

Communications strategy

Adoption plan and metrics

Training plan and execution

Develop and execute OCM strategies for plant level- and enterprise manufacturing initiatives (ERP, MES, standard work, TPM, lean transformations, automation, workflow changes).

Conduct stakeholder analysis across plant leadership, supervisors, and employees across engineering, quality, supply chain and more.

Assess change impacts specific to manufacturing roles (operators, technicians, planners, supervisors).

Build change roadmaps integrating with project schedules, readiness milestones, and production calendars.

This role requires a high degree of autonomy, self-starting, and the ability to quickly build site-program specific acumen and point of view, trust, rapport and partnership across all levels of the organization, including at the site level.

Requirements:

Bachelor's degree in business administration, Organizational Development or related field required

Master's degree in business administration, Industrial/Org Psychology or related preferred

10-12+ years of progressive experience in organizational change and transformation roles

10-12+ years of large-scale ERP-system implementation experience

8-10+ years working in manufacturing environment

Proven ability to lead large-scale, complex, global transformation initiatives in a complex, matrixed organization

Demonstrated experience influencing executive-level stakeholders

Experience leading professional teams and building functional capability

Consulting background supporting Oracle implementations

Knowledge, Skills & Capabilities:

Prosci certification

Expertise and application in change management methodologies

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