Contact Center Representative - Healthcare Supply Chain
Location: Hayward, CA (Fully Onsite)
? Contract: 5-6 Months (Potential for Extension/Conversion Depending on Shift)
About the Opportunity
We're partnering with one of the top healthcare organizations in the country to hire Contact Center Representatives supporting their Supply Chain team. This is a great opportunity to get your foot in the door with a highly respected healthcare system and work cross-functionally with hospitals, clinics, nurses, and supply teams.
In this role, you'll be the first point of contact for healthcare staff requesting critical medical supplies-playing a key part in ensuring patients receive the care they need.
What You'll Be Doing
Answer inbound calls from hospital staff, clinics, RNs, and facilities requesting supplies (e.g., bandages, syringes, surgical tools, etc.)
Accurately enter and process request details into internal systems
Route calls or requests to the appropriate departments when needed
Communicate clearly and professionally with clinical and non-clinical staff
Monitor and help resolve inventory issues to ensure timely supply delivery
Use systems and reports (including Lawson or similar tools) to track inventory and identify trends
Partner with vendors, distributors, and internal teams to support supply chain operations
Maintain clean, organized records and ensure compliance with safety and operational policies
What We're Looking For
Experience working in healthcare, supply chain, inventory, or a call center environment
Familiarity with medical terminology and/or hospital supply processes is a plus
Strong data entry and computer skills
Ability to work in a fast-paced environment with attention to detail
Excellent communication and problem-solving skills
Comfortable working with both clinical and non-clinical teams
Positive attitude with a team-oriented mindset
Why This Role Stands Out
? Opportunity to work with a leading healthcare organization
? Exposure to multiple departments across a major hospital system
? Meaningful work supporting patient care behind the scenes
? Potential for extension or long-term opportunities (based on performance and business need)
Available Shifts
Rep 1:
Monday - Friday | 7:00 AM - 3:30 PM
5-month assignment
Rep 2:
Monday - Friday | 11:00 AM - 7:30 PM
5-month assignment
Rep 3:
Friday - Tuesday | 2:30 PM - 11:00 PM
6-month assignment (potential extension/conversion)
Rep 4:
Saturday - Wednesday | 8:00 AM - 4:30 PM
6-month assignment (potential extension/conversion)
On-call hours may be available on an as-needed basis (not mandatory)
Job Type & Location
This is a Contract position based out of Hayward, CA.
Pay and Benefits
The pay range for this position is $28.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Hayward,CA.
Application Deadline
This position is anticipated to close on Jun 26, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
