Personal Banker I - Norton Office

Fifth Third Bank, N.A. • Muskegon, MI • 1d ago

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

The Personal Banker I position will provide an exceptional customer experience by cultivating, maintaining, and enhancing long lasting relationships with existing and prospective customers. This position is responsible for processing teller transactions as well as working as a member of the platform staff. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all @types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

. Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate

. Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice

. Maintain working knowledge of products, services, and processes offered

. Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved

. Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs

-Provide customer support needed reinforcing the value of current and new technology

. Process teller transactions and adhere to balancing guidelines

. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp

. Other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience.

Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships.

Ability to professionally represent Fifth Third Bank in verbal and written communication.

Exhibits business acumen.

Demonstrated ability in making sound decisions.

This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

WORKING CONDITIONS:

Normal office environment.

Extending viewing of computer screens.

LI-PG1

Personal Banker I - Norton Office

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Muskegon, Michigan 49441

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Similar Jobs

CSR/Teller - Seminole Rd - Norton Shores, MI - Full Time

Fifth Third Bank, N.A. • Norton Shores, MI • 2d ago

Finance, Accounting & Banking

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer servic...

2d ago

Go to Apply

Accounts Payable Specialist

Robert Half • Muskegon, MI • 3d ago

Finance, Accounting & Banking

Description We are looking for an Accounts Payable Specialist to support a non-profit on the lakeshore on a contract basis while covering a leave of absence. This opportunity is ideal for someone who can manage day-to-da...

3d ago

Go to Apply

Vice President Finance

RENK America • Muskegon, MI • 1w ago

Finance, Accounting & Banking

Vice President Finance About the Organization RENK America is a leading supplier in the defense, marine and industry sector with superior mobility, propulsion and drive train solutions. Our tradition is centered on preci...

1w ago

Go to Apply

Personal Banker II - Norton Shores

Fifth Third Bank, N.A. • Muskegon, MI • 1w ago

Finance, Accounting & Banking

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker II position...

1w ago

Go to Apply

Accounts Receivable Specialist

Robert Half • Muskegon, MI • 1w ago

Finance, Accounting & Banking

Description We are looking for an Accounts Receivable Specialist to join a transport organization in Muskegon, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a...

1w ago

Go to Apply

Non CDL Driver

US LBM • Montague, MI • 4h ago

Trucking & Construction

Based in Michigan, Zeeland Lumber & Supply operates truss and wall panel component manufacturing plants along with full-service building material yards that distribute lumber and an expansive range of specialty produ...

4h ago

Go to Apply

Dentist

P.I.E. Management, L.L.C. • Muskegon, MI • 9h ago

Hospital & Medical

P.I.E. Management is seeking a dedicated and skilled Dentist in Muskegon, MI at a State Correctional Facility. Pay Rate: $114.19 per/hr. Overview We are seeking a dedicated Correctional Dentist to join our healthcare tea...

9h ago

Go to Apply

Backroom Team Associate

Walmart • Fremont, MI • 18h ago

Hourly Wage: $14 - $27 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addition...

18h ago

Go to Apply

Maintenance Technician

Almond Products • Spring Lake, MI • 19h ago

Retail & Hospitality

Position Overview We are seeking a dependable and motivated 3rd Shift Maintenance Technician to join our team. This position focuses primarily on completing preventive maintenance (PM) tasks throughout the night to ensur...

19h ago

Go to Apply

Customer Service Associate

Ollie's Bargain Outlet • Muskegon, MI • 1d ago

Management & Administrative

Description Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)