General Manager - Grand Bay Hotel San Francisco

Crescent Hotels and Resorts • Redwood City, CA • 5h ago

Salary: $250,000 USD per year

Description

About the Opportunity

Crescent Hotels & Resorts is seeking an accomplished and inspiring hospitality leader to serve as General Manager of Grand Bay Hotel San Francisco.

Located along the picturesque Redwood Shores Lagoon in the heart of Silicon Valley, Grand Bay Hotel San Francisco is a premier waterfront destination offering a unique blend of upscale hospitality, business travel convenience, and resort-style amenities. Ideally positioned between San Francisco and San Jose, the hotel serves a diverse mix of corporate, group, leisure, and social business while benefiting from its proximity to some of the world's most influential technology companies and innovation hubs. The 421-room waterfront hotel recently joined the Marriott portfolio and is preparing for an exciting transformation and renovation journey.

We are seeking a dynamic, commercially focused General Manager who thrives in a fast-paced, full-service hotel environment and possesses a passion for exceptional guest experiences, associate engagement, and operational excellence. This leader will be responsible for driving all aspects of hotel performance while positioning the property for continued growth and success within the highly competitive Bay Area market.

The ideal candidate will bring a proven track record leading large-scale full-service hotels, strong financial acumen, exceptional leadership skills, and the ability to build meaningful relationships with ownership groups, corporate leadership, and the local business community.

For the right leader, this represents a unique opportunity to oversee a landmark waterfront property during an exciting period of growth and evolution while joining one of the hospitality industry's leading management companies.

What We Offer

Competitive executive compensation package

Operational incentive plan eligibility

Comprehensive benefits for eligible associates and family members

401(k) program with company match

Travel discounts at Marriott and Crescent-managed properties throughout North America

Career growth opportunities with a leading hospitality management company

Opportunity to lead a premier waterfront hotel in the heart of Silicon Valley

Exposure to one of the nation's most dynamic business and technology markets

Key Responsibilities

Provide strategic leadership for all hotel operations, ensuring exceptional guest satisfaction, profitability, associate engagement, and brand compliance

Drive financial performance through effective budgeting, forecasting, revenue optimization, expense management, and asset stewardship

Partner closely with Sales, Revenue Management, Marketing, Food & Beverage, and Operations leaders to maximize hotel performance and market share

Lead the execution of strategic initiatives designed to enhance guest experiences, operational efficiency, and long-term property value

Analyze financial and operational reporting to identify opportunities and implement performance improvement strategies

Recruit, develop, mentor, and retain a high-performing executive leadership team while fostering a culture of accountability, collaboration, and continuous improvement

Maintain exceptional standards of quality, cleanliness, product maintenance, and guest service throughout the hotel

Build strong relationships with corporate clients, local businesses, tourism organizations, and community stakeholders throughout the Bay Area

Maintain a highly visible presence throughout the property, engaging regularly with guests, associates, ownership representatives, and business partners

Partner closely with Human Resources to support talent development, succession planning, associate engagement, and compliance initiatives

Communicate effectively with ownership groups and corporate leadership regarding operational performance, capital projects, strategic priorities, and business results

Support renovation, repositioning, and property enhancement initiatives as required

Travel periodically for corporate meetings, leadership conferences, and industry events

Qualifications

Minimum of 5 years of experience as a General Manager within a full-service, upper-upscale, luxury, or large convention hotel environment

Proven success leading hotels with significant group, corporate, and food & beverage business

Marriott experience strongly preferred

Experience managing large-scale operations with multiple revenue streams including rooms, food & beverage, meetings and events

Demonstrated success driving guest satisfaction, associate engagement, revenue growth, and profitability

Strong understanding of hotel financials, budgeting, forecasting, revenue management, and asset management principles

Exceptional leadership, communication, coaching, and relationship-building skills

Experience working directly with ownership groups and asset managers

Ability to lead organizational change, capital projects, and operational transformation initiatives

Bachelor's degree in Hospitality Management, Business Administration, or related field preferred

Why Join Crescent Hotels & Resorts?

At Crescent Hotels & Resorts, we believe exceptional guest experiences begin with exceptional leaders. We empower our General Managers to think strategically, inspire their teams, and create environments where associates and guests thrive.

This is an opportunity to lead one of the Bay Area's most recognized waterfront hotels, influence its next chapter of growth, and make a lasting impact on a property positioned at the intersection of hospitality, innovation, and world-class service.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Senior Franchise Account Manager, Global Delivery Partnerships

Uber • San Francisco, CA • 10h ago

Retail & Hospitality

About the Role The Global Delivery Partnerships team is looking for a sharp, highly-motivated individual to join our team which manages the largest global relationships in the restaurant vertical, such as Starbucks, RBI,...

10h ago

Go to Apply

Delivery Consultant- GenAI/ML & Data Science, Professional Services, AWS Industries

Amazon • San Francisco, CA • 17h ago

Retail & Hospitality

Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design...

17h ago

Go to Apply

Delivery Consultant- GenAI/ML & Data Science, AWS Industries

Amazon • San Francisco, CA • 17h ago

Retail & Hospitality

17h ago

Go to Apply

$65/2 hour shift- San Francisco - Delivery Drivers

Fooda • San Francisco, CA • 22h ago

Retail & Hospitality

"Fast. Fun. Easy". Office lunch Delivery Drivers needed 10:30am to 12:30pm Routes: Set routes and locations - Same building every day! No more random apartment buildings and weird customers! Flexible schedules to accommo...

22h ago

Go to Apply

Account Manager- Grocery & Retail

Uber • San Francisco, CA • 1d ago

Retail & Hospitality

About the Role As an Account Manager on the Uber Eats Alcohol team, you will be responsible for driving demand generation by partnering with alcohol merchants (liquor stores, wine shops, and specialty beverage retailers)...

1d ago

Go to Apply

Retail Assistant Store Manager

Comcast • San Francisco, CA • 1d ago

Retail & Hospitality

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

1d ago

Go to Apply

Retail Assistant Store Manager

Comcast • Union City, CA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Retail Sales Consultant

AT&T • Daly City, CA • 1d ago

Retail & Hospitality

Join our team and receive a $10,000 sign-on bonus for qualified hires!* This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered It's...

1d ago

Go to Apply

Security Officer - Retail

GardaWorld • Campbell, CA • 1d ago

Retail & Hospitality

GardaWorld Security Services is Now Hiring a Security Officer - Retail! Ready to suit up as a Security Officer - Retail? What matters most in a role like this is your ability to read the environment, anticipate risk, and...

1d ago

Go to Apply

Account Manager- Grocery & Retail

Uber • San Francisco, CA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)