Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. Responsibilities If selected for this position, the Systems Manager is responsible for independently planning, designing, executing, and supervising Information Technology (IT) programs, projects, and work involving a variety of IT specialty areas which support the information management needs of the District. Typical work assignments may include, but are not limited to: Supervision: Planning, organizing, assigning, directing, scheduling and evaluating the work of all employees in the unit; Designing, documenting, developing, testing, installing and implementing new applications software; Planning and designing new and improved information systems to meet the needs of customer requirements; Performing oversight of a wide range of information technology support tasks associated with day-to-day operation of the U.S. Attorney's Office (USAO) IT systems to meet USAO information needs utilizing network hardware and software capabilities; Maintaining district-wide responsibility for testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format; Ensuring IT systems availability, functionality, integrity, and efficiency; Ensuring the confidentiality and security of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies and procedures. Responsibilities will increase and assignments will become more complex as your training and experience progress. Requirements Conditions of Employment You must be a U.S. Citizen or National. Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation. You must be registered for Selective Service, if applicable. If selected, you may be required to complete a one year probationary period. If selected, you will be subject to the satisfactory completion of a one year supervisory or managerial probationary period unless this requirement has been met previously. Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement. You must meet all qualification and eligibility requirements within 30 days after the closing date of this announcement and before placement in the position. Qualifications Individuals must meet both: The Basic Requirement through either Experience or Education; AND The Specialized Experience at the grade level you are applying for as described below. Basic Requirements Experience- Experience that demonstrated each of the four competencies below; the experience must be IT-related. Experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, certification), as appropriate. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. To qualify at the GS-13 grade level, you must meet basic qualifications by demonstrating at least (1) one year of specialized experience equivalent to the GS-12 level in the Federal service obtained in either the private or public sector. Specialized experience is performing duties such as using information technology concepts, methods, standards and practices to evaluate and resolve hardware and software problems; planning and improving information systems to meet the needs of customer requirements; planning and scheduling the installation of new or modified hardware, operating systems and applications software; monitoring functionality, security and integrity of internet services; assessing IT policy needs; establishing metrics to measure, and evaluate system performance; troubleshooting end user computer hardware and software issues; maintaining systems accounts with various enterprise software programs; providing for customer training including orientation of new users; maintenance of server and LAN/WAN activities; maintenance and troubleshooting of network problems in various office locations. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Education This position does not have an education requirement. Additional Information Payment of relocation expenses will not be authorized. The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; life insurance; health benefits; and participation in the Federal Employees Retirement System. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/. Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
