Psychiatric Aide (2nd shift) - Norristown State Hospital
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Psychiatric Aide (2nd shift) - Norristown State Hospital
Salary
$40,956.00 - $56,646.00 Annually
Location
Montgomery County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-51560-30010
Department
Department of Human Services
Division
HS Norristown St Hosp
Opening Date
06/11/2026
Closing Date
6/24/2026 11:59 PM Eastern
Job Code
30010
Position Number
Multiple positions may be filled from this posting.
Union
AFSCME
Bargaining Unit
N1
Pay Group
ST03
Bureau / Division Code
00210671
Bureau / Division
Norristown State Hospital
Worksite Address
1415 Sterigere Street
City
Norristown, Pennsylvania
Zip Code
19401
Contact Name
Talent Management Division
Contact Email
ra-oahhsintakesec@pa.gov
Description
Benefits
Questions
THE POSITION
Are you a compassionate and dedicated individual who is eager to make a profound impact on the lives of Pennsylvania's most vulnerable citizens? As a Psychiatric Aide with the Department of Human Services, you will play an essential role in delivering hands-on care at Norristown State Hospital. This position allows you to support patients through meaningful interactions and daily activities. You will work closely with the nursing team to promote safety, comfort, and dignity for every patient. This role is ideal for someone who wants to help others and be part of a strong care team.
DESCRIPTION OF WORK
This position provides direct, patient-centered care and supports daily living needs under the supervision of a Registered Nurse. As a Psychiatric Aide, you will perform the following duties:
Daily Care:Assist patients with hygiene, dressing, eating, mobility, and other daily activities
Patient Monitoring:Observe patient behaviors, take vital signs, and report changes to nursing staff
Safety Support:Escort patients, supervise activities, and help maintain a safe therapeutic environment
Emergency Response:Provide basic first aid and assist during medical or psychiatric emergencies
Record Tasks:Document patient information and complete assigned reports accurately
Team Participation:Support coworkers, attend trainings, and follow hospital procedures to ensure quality care
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00019015) .
Work Schedule and Additional Information:
Full-time employment, 40 hours per week
Work hours during training are 1st shift (7:00 AM to 3:30 PM). Once training is complete, you will work 2nd shift (3:00 PM to 11:30 PM). This includes a rotating schedule of weekends and holidays as assigned, with a 30-minute lunch. Your schedule may change based on operational needs.
Overtime and travel: As needed
Telework: Y ou will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Successful completion of the Aide Trainee program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
Six months of experience in the care, activities, and personal guidance of individuals with mental health or physical illness or disabilities;or
Certification as a Nurse Aide or Nursing Assistant through the Pennsylvania Department of Health.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency Guidelines.
You must be able to perform essential job functions.
Legal Requirements:
A conditional offer of employment will require a medical examination and a drug screening.
This position falls under the provisions of the Older Adult Protective Services Act.
Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers (https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance) for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Have you successfully completed the Commonwealth of Pennsylvania's Aide Trainee program?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
03
Do you possess at least six months of full-time experience in the care, activities, and personal guidance of individuals with mental health or physical illness or disabilities?
Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
05
Do you possess certification as a Nurse Aide or Nursing Assistant through the Pennsylvania Department of Health?
Yes
No
06
If you answered "Yes" to the previous question, please list your certification number and expiration date below. If you do not have a certification, please @type N/A in the text box.
07
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
08
WORK BEHAVIOR 1 - INSTRUCT AND ASSIST INDIVIDUALS
Instructs and assists individuals with performing basic self-care (showering, shaving, nail care, brushing teeth, dressing, and toileting) and daily living activities (maintenance of living space such as making their beds and doing laundry) to enable them to live and function independently. Performs basic self-care and daily living activities for individuals unable to complete them. Escorts and supervises individuals on and off grounds for activities and medical appointments.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience performing basic self-care and daily living activities for individuals who could not complete them independently.
B. I have experience instructing individuals in the performance of basic self-care and daily living activities. I provided minimal or no assistance to the individuals completing these tasks.
C. I have NO experience related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your experience instructing individuals with self-care and daily living activities
The level of care or assistance required by the individuals (i.e., complete physical assistance or minimal assistance/no assistance)
The actual duties you performed
Your level of responsibility
10
WORK BEHAVIOR 2 - GATHER AND DOCUMENT INFORMATION
Gathers information regarding individuals' care and support including vital signs (takes and records temperature, pulse, respirations, and blood pressure), program participation, behavioral issues/symptoms, meal consumption, fluid intake, showering, toileting, and exercising. Documents all the information in the consumer's medical records.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience gathering information regarding individuals' care in ALL of the following tasks: 1) vital signs, 2) program participation, 3) behavioral issues/symptoms, 4) meal consumption, 5) fluid intake, 6) toileting, and 7) exercising. I documented the information in the consumer's medical records.
B. I have experience gathering information regarding individuals' care in at least 3 of the following tasks: 1) vital signs, 2) program participation, 3) behavioral issues/symptoms, 4) meal consumption, 5) fluid intake, 6) toileting or 7) exercising. I documented the information in the consumer's medical records.
C. I have experience gathering information regarding individuals' care in one or two of the following tasks: 1) vital signs, 2) program participation, 3) behavioral issues/symptoms, 4) meal consumption, 5) fluid intake, 6) toileting or 7) exercising. I documented the information in the consumer's medical records.
D. I have NO experience related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your experience gathering information regarding individuals' care
The @type(s) of information gathered
Your experience documenting records
The actual duties you performed
Your level of responsibility
12
WORK BEHAVIOR 3 - RESPOND TO EMERGENCIES
Responds to psychiatric emergencies by providing the individual(s) with instruction, assistance, and support. Utilizes therapeutic verbal techniques to address consumer concerns and de-escalate the situation. Utilizes approved physical intervention techniques to maintain safety to the individual and others. Responds to medical emergencies by announcing the medical emergency and taking appropriate actions including cardio-pulmonary resuscitation (CPR), first aid, foreign body airway obstruction management, and other emergency treatment procedures.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience responding to psychiatric emergencies by providing the individual(s) with therapeutic or physical intervention techniques, AND I have experience taking appropriate actions in response to individuals with medical emergencies.
B. I have experience responding to psychiatric emergencies by providing the individual(s) with therapeutic or physical intervention techniques; OR I have experience taking appropriate actions in response to individuals with medical emergencies.
C. I have NO experience related to this work behavior.
13
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your experience responding to psychiatric emergencies
Your experience responding to medical emergencies
The actual duties you performed
Your level of responsibility
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
