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Physician Practice Operations Manager Academic Child Psych

Ascension Health • Austin, TX • 2d ago

Your future role at a glance

Location: Austin, Texas

Facility: Dell Children's Medical Center

Department/Specialty: Academic Child Psych Clinic

Schedule: Day Shift |Monday - Friday 8:00a - 5:00p

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

Time to recharge: pro-rated paid time off (PTO) and holidays

Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Family support: parental leave, adoption assistance and family benefits

Other benefits: optional legal and pet insurance, transportation savings and more

How you'll make an impact in this role

Direct Comprehensive Clinic Operations: Exercise complete operational ownership over the day-to-day functions of the outpatient clinic, aligning staff workflows and provider schedules to guarantee peak performance.

Drive Process Engineering & Workflow Optimization: Continuous analysis and refinement of frontline clinic processes to eliminate bottlenecks, improve throughput, and elevate the overall patient experience.

Command Clinic KPIs & Performance Analytics: Monitor, analyze, and report on key performance indicators (KPIs), implementing data-driven strategies to achieve operational and financial benchmarks.

Lead the Human Capital Lifecycle: Manage all aspects of talent management for direct reports, including strategic recruitment, comprehensive onboarding, routine performance evaluations, and termination protocols.

Master Resource & Workforce Allocation: Oversee workforce scheduling, payroll reconciliation, and Paid Time Off (PTO) tracking to maintain optimal staffing matrixes aligned with provider demands.

Oversee Financial Integrity & Payer Relations: Leverage a deep understanding of commercial and government insurance plans to monitor billing, audit claims reconciliation, and minimize front-end revenue cycle leakage.

What minimum requirements you'll need

Education:

High School diploma equivalency with 2 years of cumulative experience and 1 year of cumulative leadership experience required OR 4 years of applicable cumulative job specific experience and 1 year of cumulative leadership experience required.

What additional preferences we're seeking

Proven Outpatient Leadership Tenure: A minimum of 2 years of progressive management or supervisory experience inside an outpatient clinic setting, with a proven track record of managing direct reports.

Workflow Optimization Expertise: A solid, demonstrable understanding of clinical workflows, patient mapping, and practice efficiency models.

Revenue Cycle Mastery: Functional knowledge of healthcare insurance plans, medical billing mechanics, and meticulous claims reconciliation processes.

Elite Organization & Detail Focus: Exceptional attention to detail, with the ability to manage intricate employee schedules and financial metrics simultaneously.

Exceptional Interpersonal Command: Superior communication skills necessary to navigate personnel development, conflict management, and provider relationships with professionalism.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRightsSp6.12.pdf) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

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