What You Will Do
As the Science and Technology (STO) Operations Support Manager, you will play a key role in managing operational activities across the STO portfolio at Los Alamos National Laboratory (LANL). You will serve as the primary point of contact for operations support, within STO. You will lead a team that maintains administrative support, purchasing, document control, training, issues management, project management, operations specialists support and budgeting. Additionally, the STO Operations Support Manager will maintain and update the Planned Major Maintenance (PMM) schedule status, maintain and update the Emergent Priority Status, maintain a Microsoft Teams database to ensure it is up-to-date with all customer requests, maintain the STO operations portal, and coordinate/facilitate all weekly and bi-weekly meetings. Furthermore, your duties include ensuring safe, compliant, and efficient operations.
The responsibilities of the STO Operations Support Manager also include, but are not limited to, the following:
Maintaining and tracking all budgets across the STO portfolio.
Maintaining and tracking all training for employees across the STO portfolio.
Maintaining and tracking all document control functions across the STO portfolio.
Ensures proper communication to employees and other organizations on the implementation of operational management policies, procedures and practices.
Responsible for all aspects of personnel management, including but not limited to: managing headcount, forecasting and budget(s) associated with group, directing assignments, employee hiring and on-boarding processes, providing continuous performance management and feedback to further develop staff including annual performance discussions, identification of growth opportunities and ensuring proper team recognition and appreciation.
Maintaining the Planned Major Maintenance (PMM) and monitoring emergent priority statuses.
Preparing and presenting concise reports on complex subjects for leadership, identifying risks, and providing recommendations.
Managing and maintaining the STO Operations communication platforms and Microsoft Teams database to ensure accurate tracking of customer requests and project statuses.
Define and recommend organizational objectives, develop specific short-term and long-range plans, and monitor progress to assure work objectives are attained, budgets are met, and schedules are on time.
Direct preparation of concise studies on complex subjects for management, identify problem areas, investigate alternative solutions, determine cost implications, and recommend solutions.
Other duties as assigned.
What You Need
Minimum Job Requirements:
Leadership & Communication: Demonstrated experience developing teams and individuals in a collaborative work environment. Demonstrated excellent customer service and communication skills. Demonstrated experience problem solving, develop solutions, and determine the appropriate course of action through critical thinking. Management experience.
Operational Acumen: Ability to manage complex projects with limited resources in an environment of conflicting priorities. Demonstrated expertise and hands-on knowledge with the use of standard business applications such as Microsoft Teams, Excel, Word, PowerPoint and Outlook.
Knowledge & Expertise: Demonstrated knowledge and expertise in financial practices, with the ability to maintain complex budgets and make budget reports. Knowledge and expertise in Document Control, and the ability to create and maintain procedures. Knowledge and expertise in training requirements, and the ability to maintain training current for the FOD.
Facility Operations: Knowledge and expertise in issues management along with the abnormal events process. Demonstrated ability to understand work hazards, safety practices, operating configuration, and lock-out/tag-out policies and procedures. Demonstrated knowledge and understanding of the concepts and principles of Integrated Work Management, Integrated Safety Management (ISM) and Integrated Safeguards and Security Management (ISSM), or equivalent non-DOE programs, including experience reviewing, approving, and authorizing both facility and programmatic work as demonstrated through the DOP/IWD/work package reviews and approvals.
Education/Experience: Position requires a Bachelor's Degree from an accredited institution and 8 years related experience; or, an equivalent combination of education and experience directly related to the occupation.
Desired Qualifications:
Experience in maintaining and tracking large budgets.
Demonstrated Project Management experience or related experience with construction management.
Experience and understanding of DOE O 232.1 reporting to include running fact findings, reviewing root cause analysis, and participation in lessons learned reviews and meetings.
Experience in implementing Conduct of Operations, Maintenance, Engineering, and Training.
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Note to Applicants:
Position may require serving in an on-call capacity.
Applicants must submit a comprehensive cover letter addressing the requirements of the position.
Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
PPO or High Deductible medical insurance with the same large nationwide network
Dental and vision insurance
Free basic life and disability insurance
Paid childbirth and parental leave
Award-winning 401(k) (6% matching plus 3.5% annually)
Learning opportunities and tuition assistance
Flexible schedules and time off (PTO and holidays)
Onsite gyms and wellness programs
Extensive relocation packages (outside a 50 mile radius)
Additional Details
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 (https://www.energy.gov/nnsa/articles/nnsa-sd-2062-implementation-personal-identity-verification-uncleared-contractors) . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 (https://www.directives.doe.gov/directives-documents/400-series/0472.2-BOrder-chg1-pgchg) for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular Position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy P701 for applicant eligibility requirements.
Incentive Compensation Program: Position is eligible to participate in the Triad Incentive Compensation Program. You must be in an eligible position for a minimum of 3 months, before July 1st and remain in an eligible position as of the end of the fiscal year, September 30th. The annual distribution is prorated based on the number of months in the eligible position.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.
