General information
Ref # 22234
Remote? No
Ally and Your Career
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Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?
The Opportunity
At Ally, you get a startup feel, but experience the benefits of a company that has worked out the kinks and is fulfilling its purpose. We are always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech
The Application Manager partners with all stakeholders to oversee a portfolio of third-party and business-managed applications, ensuring each solution aligns with enterprise technology, security, and compliance standards. This role serves as the central liaison between vendors, business teams, and IT to drive operational health, risk management, and lifecycle governance for all supported applications.
The foundation of this role is flawless execution of risk, compliance, and governance responsibilities. As you build mastery of the controls and routines, you will be encouraged to identify opportunities where AI tools and automation can enhance quality and efficiency - always with a risk-aware lens. We believe the best application managers understand their controls deeply enough to know what can be safely optimized and what requires human judgment.
At this time, Ally will not sponsor a new applicant for employment authorization for this position.
The Work Itself
Core Responsibilities - Keeping the Train Moving
Own end-to-end governance of a portfolio of third-party and business-managed applications
Ensure compliance with enterprise standards across 12+ critical control areas: IAM, Monitoring/Response/Recovery, Data Protection, Vulnerability Management, Third-Party Risk, BC/DR, Change Management, EA, EUC, PCI, Documentation/Runbooks, and Digital Customer Authentication
Execute and manage recurring compliance routines: Enterprise Access Compliance (EAC) reviews, Privileged Access Management (PAM), application risk self-assessments, catalog attestations, DAST scanning, DR reviews, EOL tracking, and vulnerability management
Serve as the primary interface with third-party vendors for support, upgrades, SLA adherence, and issue resolution
Support internal and external audits (FRB, SOX, PCI, TSD Risk, Centralized Testing) by providing required documentation and evidence
Partner with Enterprise Architecture, all Orgs on application catalog governance, knowledge transfer, and ServiceNow record accuracy
Maintain complete, audit-ready documentation at all times - no gaps, no excuses, no surprises during exam periods
Continuous Improvement & AI Adoption (Parallel Growth Track)
As you build confidence in the compliance fundamentals, you will progressively adopt AI and automation to work more effectively:
Phase 1 - Learn the controls: Master the compliance routines, understand the "why" behind each control, and execute flawlessly in the current operating model
Phase 2 - Identify the toil: Recognize which tasks are repetitive, time-consuming, and low-judgment - candidates for safe automation
Phase 3 - Automate with guardrails: Leverage AI tools (e.g., Claude Code, scripting, workflow automation) to reduce manual effort while maintaining audit trail integrity, data sensitivity awareness, and human-in-the-loop oversight where required
Examples of where AI can safely augment this role: - Generating compliance documentation and attestation prep materials - Automating access review data collection and formatting - Accelerating vendor status tracking and SLA reporting - Synthesizing knowledge across application ecosystems for faster onboarding
What remains human-judgment territory: - Access approval decisions involving sensitive data or PII - Audit evidence interpretation and risk acceptance decisions - Vendor relationship management and escalation judgment calls - Any control activity where regulatory accountability requires a named individual
The Skills You Bring
Minimum Qualifications
7+ years of relevant experience or equivalent combination of education and experience
High school Diploma or GED equivalent
Preferred Qualifications
At least 5+ years of IT infrastructure experience preferred.
Bachelor's degree in Computer Science or related field preferred.
Experience supporting IT audits and compliance initiatives (FRB, SOX, PCI, internal controls).
Experience coordinating with third-party vendors for application support, upgrades, and issue resolution.
Proficiency in working with ticketing systems (ServiceNow), audit tools, and user provisioning platforms.
Broad and deep understanding of technical concepts in multiple specialized fields to develop technical solutions with a consultative approach.
Strong knowledge of all aspects of the development life cycle and an exposure to various current software development methodology approaches.
Proficiency with incident management, root cause analysis and resolving production application issues with both short term and long-term solutions.
Proficient with standard development tools.
Proficiency with AI tooling (i.e. Claude Code, Codex)
Ability to multi-task in a fast-paced environment while prioritizing work items appropriately.
Ability to manage and support enterprise business applications by leveraging internal and external teams along with third-party vendor solution.
LI-Hybrid
How We'll Have Your Back
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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range:
An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Emerging: 90000
Experienced: 120000
Expert: 150000
Incentive Compensation: This position is eligible to participate in our annual incentive plan
