Summary This position is in the VA Central Office Veteran Readiness and Employment (VR&E) Service. The Program Analyst performs qualitative and quantitative data collections and analysis to report pertinent information needed to carry out VR&E mission. This position may be filled in Washington DC or Nashville TN. Responsibilities Specific duties include: The incumbent works as a team member to develop or refine data processing techniques for the purpose of automating data calculations to enhance reporting capabilities for the VR&E program. Designs and conduct program reviews and performance assessments to evaluate VR&E effectiveness, efficiency, workload, and service delivery outcomes. Develop and deploy real-time data for evidence-based decision making throughout the enterprise by leveraging existing and future technology. Analyzes and identifies program areas which can be improved by evidence-based decision making, driven by data. Furnishes expert advice and technical assistance on issues concerned with proposed policies and procedural changes that may significantly affect the data intake and processing of Veterans claims and services. Uses SQL to extract, join, and transform data from VR&E and enterprise data sources (e.g., relational databases, reporting repositories) to create repeatable analytic datasets that support performance measurement and program analysis. Builds and maintain validation routines and control tables (e.g., record of counts by key dimensions, referential integrity checks, duplicate detection, exception reporting, and trend-break alerts) to ensure data accuracy, completeness and consistency across reporting cycles. Translates stakeholder questions into reporting specifications and metric definitions; establishes acceptance criteria and performs quality assurance reviews to verify calculations, filters, drill paths, and narrative interpretation. Uses enterprise reporting and visualization platforms (e.g., OBIEE, Power BI, Tableau, or comparable tools) and supporting software (e.g., Excel) to present results clearly and accurately. Maintains reporting governance artifacts (metric catalog, change log, logic statements, key data dictionary elements, and lineage summaries) to promote consistent interpretation and controlled change management. Coordinates with OIT, data owners, and support resources (internal or external) to resolve data quality issues, remediate defects, and implement enhancements. Communicates status, risks, and impacts to leadership and stakeholders and support implementation planning to ensure solutions align with operational needs and reporting standards. Develops user guides and instructions for VR&E staff on analytic products and reporting functionality. Provides training and information sessions for users and other interested parties, and responds to questions to improve adoption and correct interpretation of measures. Performs all other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS11/12/13. Work Schedule: Full time, Monday through Friday 8:00am-4:30pm. Compressed/Flexible: Available. Telework: Available - as dictated by Agency Policy. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst; GS13- 39186-A, GS12- 411155-A, GS11- 41116-A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required. Requirements Conditions of Employment As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/24/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements (unless if in the commuting area and eligible for a non-competitive hiring authority such as Schedule A, VRA, or 30% or more disabled Veterans). For a GS-11 position you must have served 52 weeks at the GS-09 level. If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS 09 (or higher) and the promotion potential of your current position must be at least GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. These requirements also apply to former Federal employees applying for reinstatement and those applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-11 Grade Level: GS-11:To qualify for the GS-11 Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Specialized Experience: SQL Queries: Experience in writing SQL queries for data extraction and manipulation in database management systems such as MySQL, PostgreSQL, or Oracle. Statistical and Regression Analysis: Proficiency in conducting statistical analyses and regression modeling to identify trends and relationships in data, utilizing software like Python, SAS, or R. Workload and Time Series Forecasting: Ability to analyze historical data for workload and time series forecasting, employing techniques and tools such as ARIMA, Prophet, or Excel. Data Extraction and Visualization: Expertise in extracting data from various sources and creating insightful visualizations using platforms like Tableau or Power BI. Education Substitution: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related OR Combination: Applicants may also combine education and experience to qualify at this level. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items such as papers, books, folders, and files. GS-12 Grade Level: Specialized Experience: GS-12: To qualify for the GS-12 Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Specialized experience: Specialized experience is defined as experience in two or more of the following Analytical skills: SQL Queries: Experience in writing complex SQL queries for data extraction and manipulation in database management systems such as MySQL, PostgreSQL, or Oracle. Modeling and Machine Learning: Experience in building predictive models and deploying machine learning algorithms using tools such as R or Python. Statistical and Regression Analysis: Proficiency in conducting statistical analyses and regression modeling to identify trends and relationships in data, utilizing software like Python, SAS, or R. Workload and Time Series Forecasting: Ability to analyze historical data for workload and time series forecasting, employing techniques and tools such as ARIMA, Prophet, or Excel. Data Extraction and Visualization: Expertise in extracting data from various sources and creating insightful visualizations using platforms like Tableau or Power BI. GS-13 Grade Level: Specialized Experience: To qualify for the GS-13 Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience: Specialized experience is experience in three or more of the following Analytical skills: SQL Queries: Experience in writing complex SQL queries for data extraction and manipulation in database management systems such as MySQL, PostgreSQL, or Oracle. Modeling and Machine Learning: Experience in building predictive models and deploying machine learning algorithms using tools such as R or Python. Statistical and Regression Analysis: Proficiency in conducting statistical analyses and regression modeling to identify trends and relationships in data, utilizing software like Python, SAS, or R. Workload and Time Series Forecasting: Ability to analyze historical data for workload and time series forecasting, employing techniques and tools such as ARIMA, Prophet, or Excel. Data Extraction and Visualization: Expertise in extracting data from various sources and creating insightful visualizations using platforms like Tableau or Power BI. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Click here for more information about ICTAP and CTAP eligibility. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)
