ESSA Bank, Universal Associate, Part Time

Essa Bank • East Stroudsburg, PA • 12h ago

Apply

Description

Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client's needs. Universal Associates follow our bank philosophy: Positive Energy, Positive Outcomes.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

Enthusiastically greet our clients and engage in conversations. Uncover opportunities and make product and service recommendations.

Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction.

Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level.

Follow all bank policies and operational procedures to ensure security and compliance.

Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations.

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

Respect- treat every client and colleague with dignity and respect.

Client Focus- greet customers warmly, listen attentively and provide tailored financial solutions.

Inclusion- embrace diverse perspectives creating a welcoming environment for all.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

Leadership- show leadership in day-to-day operations by modeling a positive attitude and strong work ethic.

Integrity- adheres to bank policies, arrives on time, takes responsibilities for their actions and contributes to a positive, trustworthy atmosphere that reflects the bank's standards and values.

Collaboration- work effectively within a team, contribute ideas, and support colleagues.

Volunteerism- actively support and participate in community outreach and volunteer initiatives.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

Accountability- accurately process transactions in compliance with bank policies and regulatory standards. Effectively manage cash drawer, TCD, TCR, ETM, Vault and coin machine responsibilities. Take ownership of daily job duties.

Innovation- identify opportunities to improve service efficiency or customer experience and suggest creative solutions.

Professionalism- consistently demonstrates courteous behavior, integrity, and a strong work ethic while representing the bank with a polished appearance and clear communication.

POSITION LEVEL(S) EXPECTATIONS (if applicable)

UA I- Open consumer and business deposit accounts

UA II- Ability to uncover and originate consumer loans plus all above duties.

UA III- Maintain current registration with NMLS to originate home equity loans and lines. Uncover and build upon Center of Influence and Networking Opportunities plus all above duties.

UA IV- Maintain current registration with NMLS to originate purchase mortgages plus all above duties.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning.

Requirements

QUALIFICATIONS, EDUCATION, & EXPERIENCE

To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted.

LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.

TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

This position operates in a professional office environment with considerable time spent standing at a teller pod or sitting at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.

BENEFITS

Paid Time Off & Recognized Holidays

Employee Assistance Program

Employee Health & Wellness Program

Special Loan and Deposit rates

Rewards & Recognition Programs and much more!

Paid Time Off & Recognized Holidays

Similar Jobs

ESSA Bank, Mortgage Lending Manager, Officer

Essa Bank • Stroudsburg, PA • 2d ago

Finance, Accounting & Banking

Apply Job Type Full-time Description The Mortgage Lending Officer supports Senior Retail Lenders and divisional leadership by providing guidance on mortgage products, pricing and complex loan structures, including constr...

2d ago

Go to Apply

Entry Level Accountant

Robert Half • Branchville, NJ • 1w ago

Finance, Accounting & Banking

Description We are looking for an Entry Level Accountant to support accounts receivable, billing, and collection activities for growing company in Mt. Olive, New Jersey. This Long-term Contract opportunity is well suited...

1w ago

Go to Apply

ESSA Bank, Universal Associate, Full-time

Essa Bank • Cresco, PA • 1w ago

Finance, Accounting & Banking

Apply Job Type Full-time Description Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for indi...

1w ago

Go to Apply

teller 1

Community Bank System Inc. • Easton, PA • 1w ago

Finance, Accounting & Banking

Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., opera...

1w ago

Go to Apply

teller 1

Community Bank System Inc. • Easton, PA • 1w ago

Finance, Accounting & Banking

1w ago

Go to Apply

ESSA Bank, Collections Specialist

Essa Bank • Stroudsburg, PA • 2w ago

Finance, Accounting & Banking

Apply Job Type Full-time Description Collaborates with borrowers to achieve the primary objective of acquiring payment on delinquent loans. Makes determinations based on customer contact as to the collectability of loans...

2w ago

Go to Apply

ESSA Bank, Contact Center Agent

Essa Bank • Stroudsburg, PA • 2w ago

Finance, Accounting & Banking

Apply Job Type Full-time Description A Contact Center Agent is responsible for providing exceptional customer service for CNB's Family of Banks and support to clients through calls, live chats, and text messages. This in...

2w ago

Go to Apply

Finance Specialist

Devereux Advanced Behavioral Health • Newfoundland, PA • 2w ago

Finance, Accounting & Banking

Description Are you a finance professional looking for a job that serves a great mission? Do you enjoyworking with a team of supportive, mission-driven professionals: If you answered YES, then consider joining our Devere...

2w ago

Go to Apply

ESSA Bank, Mortgage Operations Manager, Officer, Hybrid

Essa Bank • Stroudsburg, PA • 2w ago

Finance, Accounting & Banking

Apply Job Type Full-time Description The Mortgage Operations Manager oversees the day-to-day processing and closing operations of the mortgage lending function to ensure efficient, accurate, and compliant loan delivery....

2w ago

Go to Apply

Sr. Accountant

Robert Half • Easton, PA • 2w ago

Finance, Accounting & Banking

Description We are looking for an experienced Sr. Accountant to support key accounting operations for a Long-term Contract assignment based in Easton, Pennsylvania. This position will play an important role in maintainin...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)