People + Culture Operations Manage

Framebridge Inc • Holyoke, MA • 4h ago

People + Culture Operations Manager Framebridge Inc - 3.0 Holyoke, MA
Job Details Full-time \$80,000 - \$90,000 a year 20 hours ago Benefits
Commuter assistance AD&D insurance Paid holidays Disability insurance
Health insurance Dental insurance Pension plan Parental leave Employee
assistance program Vision insurance Pet insurance Qualifications Vendor
relationship building Employee relationship building Full Job
Description Location: Holyoke, Massachusetts Who We Are At Framebridge,
we are disrupting the custom framing market by replacing a cumbersome
experience with a delightful one. Our mission is to make framing so
delightful, customers are inspired to frame everything they love big,
little and in between. We\'ve framed over three million pieces and
counting. We are building a beloved brand, and to be successful, we have
to build a great team across a number of disciplines - ecommerce,
retail, design, and manufacturing. We are a consumer business operating
online and in our growing fleet of retail stores. We operate multiple
manufacturing studios that allow us to deliver a high-quality custom
product at an affordable price with a quick turnaround. We exist, grow,
and ultimately own the market by delighting customers who trust and
value us. The Role We\'re seeking a People + Culture Operations Manager
who will is passionate about the employee experience and keeps the
studio humming every single day. You are organized, communicative,
compassionate, and a natural problem solver equally comfortable pulling
a daily operations report and planning a team cookout. You think
preemptively and strategically when it comes to employee-driven issues.
You follow through promptly on requests, maintain an open door for
feedback, and bring genuine care to every interaction whether that is
welcoming a new hire on their first day or greasing the wheels with a
vendor. This is a great role for someone energized by a fast-paced
studio environment and excited to help build something great. As a
Framebridge Team Member, You Will: Show Pride We stand behind our work,
we sweat the details, and we strive for continuous improvement every
day. We\'re proud to frame the things you love, and show pride in our
product and craftsmanship. Adapt & Act We are creative and
solution-oriented, flexible, and proactive. We adapt and act quickly,
embracing an environment of constant change. Embrace Challenges We
embrace challenges with creative solutions and we know that
collaboration is the only way to succeed. We set big goals and keep
raising the bar together. Secure the Baton We take personal
responsibility for delivering successful outcomes, not just completing
tasks. We ensure every handoff is clear, complete, and sets the next
teammates up to succeed. Make It Special We search everyday for
opportunities to make our product and experience special. When you are
building a business where every piece is priceless, making it special is
core. Build to Last We are building a product and a business that are
built to last. We work every day to build lasting relationships within
our team and with our customers. At Framebridge, our people are the
heart of everything we build. We foster an inclusive, equitable, and
collaborative environment where remarkable individuals take pride in
their craft, elevate the customer experience, and are empowered to do
the best work of their careers. As a People + Culture Operations
Manager, You Will: Studio Operations & Facilities Monitor and support
daily production flow, including shift reporting, and work order
prioritization. Maintain vendor contacts and service agreements; keep
the back office, conference rooms, and Google Meet setups clean,
organized, and fully details and how to apply:

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