Senior Manager of Hospital Outreach Operations Strategy

Insight Global • Sandy Springs, GA • 5h ago

Job Description

A client of Insight Global's is looking for a Senior Manager to oversee the team's outreach operations strategy. This role will lead a group of Dialysis Transition Managers focused on improving the patient transition experience from hospital to outpatient dialysis. This person will act as both a strategic leader and operational owner, driving evolution of the outreach program while managing and developing the team. They will own and execute high-impact strategic initiatives, including launching pilot programs, improving operational processes, and identifying opportunities for growth and efficiency within the hospital ecosystem. The role is highly cross-functional, partnering with clinical, operational, and technical teams to implement scalable solutions. On a day-to-day basis, this person will analyze data and hospital insights to inform strategy, lead complex projects from concept through rollout, and present clear, data-driven recommendations to senior leadership. There's a strong emphasis on storytelling, problem-solving, and driving measurable business and patient care impact.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

7-10+ years of experience in strategy, operations, consulting, or program/project management roles

Account Management background would be great

Experience leading complex, cross-functional initiatives from ideation through execution

Strong leadership experience managing and developing high-performing teams

Proven ability to drive operational improvements and implement scalable processes

Strong analytical skills with ability to translate data into actionable insights and strategy

Experience working with senior leadership and presenting recommendations to executive stakeholders

Excellent communication skills - able to tell a clear, compelling story and influence decisions

Strong collaboration skills across clinical, operational, and technical teams Healthcare experience (provider, hospital, dialysis, or care delivery)

Experience with care transitions, population health, or patient journey improvement

Background in consulting (strategy/operations) or internal strategy teams

Experience launching pilot programs, new initiatives, or innovation efforts

Experience working with field-based teams or outreach/sales-@type functions

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