Advanced Field Service Engineer

Honeywell • Providence, RI • 4h ago

As an Advanced Field Service Engineer here at Honeywell, you will be responsible for troubleshooting and resolving complex technical issues, system design and evaluation, project management, and advanced system configurations to assist our Pro-Watch and MAXPRO customer base. You will work directly with the Value-Added Reseller and End User, as well as members of various departments within the Managed Services team including but not limited to Technical Support, Quality Assurance, Engineering, Learning Solutions, and Advanced Services.

15% air or car travel is required to customer sites. You will receive a Honeywell travel and expense card and company vehicle to be used within the guidelines of Honeywell T&E and fleet policies.

KEY RESPONSIBILITIES

· Subject matter expert for Pro-Watch and MAXPRO related projects

· Hosting technical advisement calls and ownership of call agenda

· Troubleshooting Pro-Watch, MAXPRO, and third-party security system issues - OS, Database, Services, Network other

· Provide software and database expertise to customers and VAR project resources

· Provide cybersecurity system hardening recommendations

· Provide reporting on system support progress and set action items

· System design and planning

· Develop and implement system maintenance strategies

· Evaluation, optimization, and development of access control business processes.

· Conduct training sessions for both VAR's and End Users

YOU MUST HAVE

· 3-5 or more years' experience in providing technical solutions directly to customers in the security industry

· 3-5 or more years' experience in technical project management

· Excellent problem-solving and troubleshooting skills

· Ability to manage issues to a successful resolution and provide project subject matter expertise

· Familiarity with ProWatch access control security software and MAXPRO video management software

· Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders

WE VALUE

· Windows Server knowledge or certifications

· VMWare / Server Virtualization knowledge

· Network planning and design knowledge or certifications

· Microsoft SQL knowledge or certifications

· Cyber Security certifications

· Demonstrated success in managing projects

· Ability to develop strong, long-term customer relationships

· Excellent presentations skills with ability to communicate with all organizational levels

· Ability to adapt quickly to new technologies

· Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (https://www.honeywell.com/us/en)

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit click here (https://buildings.honeywell.com/) .

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Homepage | Honeywell Benefits (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: 6/10/2026.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Similar Jobs

Administrative Secretary II

State of Massachusetts • Fall River, MA • 4h ago

Management & Administrative

The Department of Industrial Accidents (DIA) mission is to administer the Commonwealth's Workers' Compensation System and to provide prompt and fair compensation to victims of occupational injuries and illnesses, and to...

4h ago

Go to Apply

Account Executive - Services

Cisco • Providence, RI • 4h ago

Management & Administrative

The application window is expected to close on: 06/26/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Candidate must live or relocate to the list...

4h ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Warren, RI • 16h ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

16h ago

Go to Apply

Sr Account Manager-warehouse automation (Northeast)

Honeywell • Providence, RI • 16h ago

Management & Administrative

In this role, you will impact the company's success by building and maintaining strong relationships with customers, identifying new business opportunities, and collaborating with cross-functional teams to deliver value-...

16h ago

Go to Apply

Account Manager I - Wholesale

Lumen • Providence, RI • 22h ago

Management & Administrative

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud,...

22h ago

Go to Apply

Operations Manager

CVS Health • Johnston, RI • 1d ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

1d ago

Go to Apply

Manager, Business Operations

Indeed • Providence, RI • 1d ago

Management & Administrative

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to gro...

1d ago

Go to Apply

Vice President, Operations Management Navista

Cardinal Health • Providence, RI • 1d ago

Management & Administrative

JOB TITLE : VP, Operations Management Navista At Cardinal Health, we're developing innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to ma...

1d ago

Go to Apply

Tank Farm Operations Manager- PVD Airport

PrimeFlight Aviation Services • Warwick, RI • 1d ago

Management & Administrative

Salary: $56,971 USD per year Description SUMMARY OVERVIEW The Tank Farm Operations Manager is responsible for overseeing the daily operations of the airport's fuel storage and distribution facilities. This role ensures t...

1d ago

Go to Apply

AD, Program Management & PMO

Humana • Providence, RI • 1d ago

Management & Administrative

Become a part of our caring community The Associate Director, Program Management & PMO will serve as a strategic and operational leader within the Medicaid Clinical Operations organization, responsible for overseeing...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)