Quality Engineer

Insight Global • Cleveland, OH • 8h ago

Job Description

Insight Global is seeking a Quality Engineer to support one our clients for military helmet manufacturing operations in Cleveland. This role ensures compliance with DoD standards and drives continuous improvement across production, testing, and supply chain functions. The ideal candidate has a strong technical background, experience in regulated environments, and a passion for quality and innovation in protective gear manufacturing.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Bachelor's degree in mechanical engineering, Industrial Engineering, Quality Engineering, or related technical field

Preference of junior candidates (2-5 years) of quality engineering experience in a regulated manufacturing environment (DoD, aerospace, or ballistic PPE preferred)

Strong understanding of AS9100, ISO 9001, ITAR, DFARS, and military quality requirements

Experience with composite materials, molding processes, and inspection of molded or bonded assemblies

Proficient in reading technical drawings, GD&T, and using inspection equipment (e.g., CMM, calipers, bond testers)

Skilled in root cause analysis tools (5 Whys, Fishbone, 8D) and CAPA implementation

Working knowledge of ERP, QMS, and document control systems

Strong communication and technical writing skills for audit responses, control plans, and customer communication

Personality fit is critical - must be driven, solution-oriented, and comfortable taking initiative (independent!!)

Key Responsibilities:

Develop and maintain quality plans, inspection standards, and control plans for helmet components and assemblies

Lead First Article Inspection (FAI) efforts per AS9102 and manage documentation (FAIR, PPAP, CDRLs)

Investigate nonconformances and implement corrective/preventive actions (CAPA)

Support ballistic testing programs and ensure data accuracy and traceability

Collaborate with design, manufacturing, and test engineering teams for new product introductions

Lead or assist with internal, customer, and government audits (e.g., DCMA)

Maintain document control and quality record retention aligned with ITAR and DFARS

Conduct supplier quality audits and manage incoming inspection criteria

Report on quality KPIs (defect rates, yield, returns, COPQ)

Train production and inspection staff on quality standards and procedure Plusses:

Experience supporting ballistic testing programs and interpreting MIL-STD-662, NIJ protocols

Certified Quality Engineer (CQE) or Six Sigma Green/Black Belt

Experience working directly with DCMA or defense prime contractors

Familiarity with CDRLs, export compliance, and contract deliverables

Eligible for U.S. security clearance (preferred but not required)

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