Billing and Collections Specialist

Robert Half • Shrewsbury, MA • 3h ago

Description

We are looking for a detail-oriented Billing and Collections Specialist to support client invoicing and receivables operations in Shrewsbury, Massachusetts. This position plays an important role in maintaining accurate billing records, coordinating with legal professionals on account activity, and helping ensure timely payment collection. The ideal candidate brings experience in billing and collections, strong organizational skills, and the ability to manage sensitive financial information with professionalism and discretion.

Responsibilities:

Partner with attorneys and internal staff to review outstanding account balances and support timely follow-up on receivables.

Record collection efforts consistently and prepare status updates that outline account activity and progress for leadership review.

Monitor unbilled work with legal teams and help track expected invoice timing to support accurate revenue follow-through.

Prepare and send client statements, process card payments, and post incoming cash receipts to the appropriate accounts.

Create billing memos, complete transfers and adjustments, and issue invoices with a high level of accuracy.

Manage monthly electronic billing tasks, including establishing billing arrangements for new client matters when needed.

Provide billing histories, duplicate invoices, and audit-related reporting in response to internal or client requests.

Review new client and matter intake details, maintain billing system records, support alternative fee setup, and assist with month-end billing distribution and related administrative tasks.

Maintain organized financial documentation, follow firm procedures, and travel to other office locations when business needs require it.

For immediate consideration please call me directly! 508-205-2127, Eric Lebow

Requirements

2+ years of experience in billing, collections, or a related accounting support role.

Working knowledge of billing systems and computerized invoicing processes, preferably within a legal or client services environment.

Experience handling account statements, payment application, collections activity, and billing adjustments.

Strong attention to detail with the ability to manage multiple deadlines and maintain accurate financial records.

Strong communication skills and the ability to work effectively with attorneys, paralegals, and internal stakeholders.

Ability to handle confidential client and firm information with sound judgment and discretion.

Dependable attendance and flexibility to adjust schedules or work additional hours when workload demands arise.

For immediate consideration please call me directly! 508-205-2127, Eric Lebow

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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