Business Operations Manager

Surgery Care Affiliates • United States, United States • 1w ago

Overview

At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:

Clinical quality

Integrity

Service excellence

Teamwork

Accountability

Continuous improvement

Inclusion

Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

The Business Operations Manager executes project-level delivery with full milestone and timeline accountability. This role owns end-to-end project execution across 2-4 concurrent projects with a 6-12 month delivery cycle supporting multiple workstreams and milestones. The Manager role applies critical thinking to evaluate risks, challenge assumptions, and drives data-informed decisions that protect delivery commitments.

KEY RESPONSIBILITIES

Own project-level delivery execution end-to-end across 2-4 concurrent projects

Build, maintain, and execute detailed project plans with clear milestones and dependencies

Identify, assess, and escalate delivery risks and obstacles proactively

Ensure project-level delivery reporting to AD/Director stakeholders

Apply execution standards and governance frameworks to drive consistency

Coordinate cross-functional workstreams and manage stakeholder alignment

Lead through delivery by removing obstacles and maintaining team momentum

Serve as a thought partner to the Project Sponsor throughout each phase of the project

Build strong relationships with stakeholders to navigate complexity in a highly relational organizational structure

PROJECT MANAGEMENT PROFICIENCY

Intermediate to advanced proficiency in end-to-end PM fundamentals

Leading scoping and discovery sessions

Creating a statement of work/project charter

Summarizing clear and concise recap notes

Developing and executing a project plan

Stakeholder management and alignment

Managing risks and dependencies

Tracking, reporting, and status communication

Project closeout activities including after action reviews

CORE COMPETENCIES

Execution discipline and milestone accountability

Cross-functional collaboration and influence without authority

Structured analytical thinking and problem solving

Clear and concise written and verbal communication

Proactive risk identification and escalation judgment

Adaptability and resiliency in fast-paced delivery environments

Qualifications

Bachelor's degree in Business, Healthcare Administration, or related field

3-5 years of project management experience in enterprise or healthcare environments

PMP, CAPM, or equivalent certification preferred

Proficiency with project management tools and methodologies (Agile, Waterfall, Hybrid)

Track record of delivering projects on time, in scope, and within budget

TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint)

Microsoft Teams for collaboration and communication

Smartsheet for project tracking and management

TRAVEL REQUIREMENTS

Travel may be required; specific percentage to be determined based on project assignments

USD $100,000.00/Yr. USD $120,000.00/Yr.

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