Administrative Support - Conserv FS - Rockford, IL

GROWMARK, Inc. • Rockford, IL • 12h ago

Conserv FS is a full-service agriculture cooperative offering high quality turf, energy, and agronomy products and services for the purpose of improving customer profitability since 1928. Conserv FS is headquartered in Woodstock, IL and serves patrons in southeastern Wisconsin and northern Illinois. Backed by a track record of success, an excellent group of employees, and a strong financial position, Conserv FS is among the premier ag supply companies in the geography it serves. The Conserv FS vision is to be the best, most innovative and diversified agricultural cooperative. Administrative Support / / / / REPORTS TO: Location or Dept Manager STATUS: Non-Exempt SALARY RANGE: $19 - $25 / hour PURPOSE AND SUMMARY STATEMENT _ Performs a wide variety of administrative support and office clerical functions including customer service, data/content management, and accounts receivable/payable functions. _ESSENTIAL JOB FUNCTIONS _ Serves as the front line for customer care. Maintains customer account information in multiple software systems and data management and provides administrative support for business solutions programs. Communicate with customers and management staff via telephone or in person. Answers questions, research discrepancies, and disseminates information when necessary to appropriate personnel. Performs various accounting functions. Collects deposits or payments as they are received and assists with customer statement reconciliation. Performs general office duties such as opening, dating, sorting, and distributing mail, preparing courier bags for pickup, distributing, and updating forms, address labels, mailing lists, and office materials inventory, filing all delivery and receiving paper work daily. Operates office machines, such as photocopiers and scanners, fax machines, voice mail systems, personal computers and computer systems (i.e. Microsoft Office). Supports Managers/Salespeople with marketing activities. _OTHER JOB FUNCTIONS Occasionally you may be asked to drive and run local errands as requested. May be required to cross-train and substitute for other administrative positions. Run the scale and prints scale tickets. Follows Conserv FS's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply. Performs all other duties as assigned. REQUIREMENTS Normally requires a high school diploma, or the equivalent thereof, and 1 - 3 years or more of clerical related work experience to demonstrate knowledge of professional communication skills, typing proficiency and Microsoft Office programs. Demonstrate essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development. Must have and maintain a valid driver's license and satisfactory driving record. May be required to work extended hours beyond those considered "normal" to meet seasonal demands. May be required to travel independently and overnight. Work is conducted mainly in a typical office environment, with slight exposure to other warehousing or storage facilities with generally satisfactory conditions, sometimes in a noisy, open area while interacting with team members and serving customers' needs. Ability and willingness to participate in required training that may include education on Conserv FS's policies and procedures and additional training as it relates to the requirements of the position. At Conserv FS, we are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position. Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions. We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans. Employment is contingent on, among other things, receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

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