Guest Experience Specialist

Marriott • Miami Beach, FL • 4h ago

Additional Information Front desk

Job Number 26069204

Job Category Rooms & Guest Services Operations

Location 2912 Collins Ave, Miami Beach, Florida, United States, 33140 VIEW ON MAP (https://www.google.com/maps?q=2912%20Collins%20Ave%2C%20Miami%20Beach%2C%20Florida%2C%20United%20States%2C%2033140)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

Guest Environment Expert

Marriott • Sunny Isles Beach, FL • 4h ago

Additional Information Job Number 26069696 Job Category Housekeeping & Laundry Location 17700 Collins Ave, Sunny Isles Beach, Florida, United States, 33160 VIEW ON MAP ( https://www.google.com/maps?q=17700%20Collins%...

4h ago

Go to Apply

Line Cook III - Kimpton Surfcomber Hotel

Kimpton Hotels & Restaurants • Miami Beach, FL • 4h ago

Retail & Hospitality

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di...

4h ago

Go to Apply

Restaurant Supervisor - Kimpton Surfcomber Hotel

Kimpton Hotels & Restaurants • Miami Beach, FL • 4h ago

Retail & Hospitality

4h ago

Go to Apply

Hotel Door Attendant - Le Meridien Dania Beach

Towne • Dania, FL • 4h ago

Retail & Hospitality

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience...

4h ago

Go to Apply

Associate Director of Events | Benefits Include Medical, Free Room Nights, Paid Vacation, and MANY MORE

Hyatt • Miami, FL • 4h ago

Hospital & Medical

Description: At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, experiences into encounters, and jobs into careers. Join a te...

4h ago

Go to Apply

Construction Defect Adjuster

Sedgwick • Miami, FL • 6h ago

Trucking & Construction

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi...

6h ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Hialeah, FL • 7h ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

7h ago

Go to Apply

Diesel Technician/Mechanic III - Entry Level

Penske • Miami, FL • 8h ago

IT & Engineering

Union Shop Address: 3595 NW 125th St, Miami, FL Shift: 2nd Shift, Monday - Friday, 2:00pm to 10:30pm. Pay: TBD Plus Incentive Shift Premiums: TBD What's the Job? Ready to accelerate your career while helping our customer...

8h ago

Go to Apply

barista - Store# 19877, BAYSHORE LANDING

Starbucks • Miami, FL • 15h ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

15h ago

Go to Apply

barista - Store# 16973, 4854 N. FEDERAL HIGHWAY

Starbucks • Fort Lauderdale, FL • 15h ago

Retail & Hospitality

15h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)