Summary The Executive Assistant (EA) to the Associate Director, Patient Care Services (ADPCS) has fully delegated authority for the management and operation of the following Central Arkansas Veterans Healthcare System (CAVHS) programs for the ADPCS: action items, congressional inquiries, executive correspondence, issue briefs, and the administrative functions of the ADPCS's office. Responsibilities Provides operational support and expertise to the ADPCS, participating in executive leadership discussions, decisions, and policymaking. Executes responsibilities through analyses, coordination, planning, administration, development, interpretation, delegation, and good judgment. Directly supervises 2 Supervisory Program Specialists (GS-12) with 6 timekeepers and 6 NA transporters who are responsible for all correspondence and action items for all of Nursing Services and Patient Care Services and 1 Administrative Officer (GS-9) responsible for all nurse qualification reviews/actions, travel, board minutes, and functional statements for all nurses. Plans, organizes, assigns, sets work standards and reviews work of subordinates under Patient Care Services. Informs higher level supervisor of anticipated vacancies and prepares written justification for replacement or need of additional staffing; interviews applicants for vacancies; determines their suitability for the position; and makes recommendations for selection to fill vacant positions. Responsible for independently conducting special organizational studies concerning workflow operations and forecasting of manpower, equipment and space utilization and requirements critical in the management of the Patient Care Services and the facility. Coordinates local activities in support of external surveying organizations such as the Office of Inspector General, General Accounting Office, Office of Management and Budget, Veterans Service Organizations, Administrative Investigation Boards, Office of Medical Investigation, and other special investigatory groups. Comprehensive knowledge of the range of administrative laws, policies, regulations, and precedents applicable to the operation of a healthcare facility. Work Schedule: Monday-Friday 07:30am-4:00pm (Subject to change based on the needs of the agency.) Position Description Title/PD#: Supervisory Health Systems Specialist Executive Assistant to the Associate Director PCS/PD048450 Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation Pre-Employment Physical will be required Selective Service Registration is required for males born after 12/31/1959 A complete application package; including Resume, Transcripts, etc. is required Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Driver's License: A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Specialized Experience : To qualify at the GS-13 grade, you must have one year of specialized experience equivalent to the GS-12 level or higher. Specialized Experience: Experience as an administrative officer or higher. Experience interpreting guidelines, policy, or procedures. Experience in Human Resources actions. Experience in managing funds or resources. Supervisory experience. You will be rated on the following Competencies for this position: Critical Thinking External Awareness Flexibility Interpersonal Skills Organizational Awareness Communication Preferred Experience: Experience with Microsoft Word and other office automated programs Experience with Budget. Customer Service Experience. Experience communicating in writing. Experience communicating with internal or external customers. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Demands: The work is primarily sedentary, although some slight physical effort may be required. Work Environment: Work is typically performed in an adequately lighted and climate-controlled office. May require occasional travel. Education There is no educational substitution for the GS-13 level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
