This position is incentive eligible.
Do you want to join an organization that invests in you as an Account Director? At HealthTrust Performance Group, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary and Qualifications
The Account Director (AD) serves as the principle executive contact with HealthTrust members. In this role, the AD is responsible for working with members to drive value and savings to enhance their performance, as well as expanding HealthTrust's footprint with the member and driving growth. The AD establishes and maintains professional business relationships, expedites the utilization of HealthTrust contracts and offerings by the members. The AD serves as a trusted advisor to the member(s) s/he supports, engaging member executives regularly for the purpose of helping them achieve savings, improving performance, promoting standardization, and eliminating waste in the Supply Chain function and other key areas of their enterprise. The AD has leadership responsibility to develop and maintain a robust account plan, and executing against that plan to identify opportunities for his/her accounts to improve operational and financial performance. The AD effectively utilizes various data and analytics tools and reports to analyze and present key opportunities to the member(s) s/he supports, as well as summarizing and presenting savings results and other key information to the member(s). The AD works to coordinate HealthTrust resources to ensure that HealthTrust members are supported as effectively as possible, experiencing superior service that results in member loyalty and retention, as well as advocacy and promotion of HealthTrust to prospective members. This high profile and professional position may be home-based or office-based, depending on location of account assignments.
Portfolio of assigned strategic accounts includes Hospitals, Ambulatory Surgery Centers, Long Term Care facilities, and/or Behavioral Health facilities. The ability to travel extensively up to 75%, including overnight travel, is required for the role.
What you will do in this role:
Formulates and leads as one point of contact for cross-business unit strategies and plans for member.
Move strategic customers from current state to a trusted strategic partnership; formalize partnership through an agreement that is recognized across HealthTrust and the account.
Meets member specific targets for organic growth, contract performance, compliance, conversions, PA renewal, savings and strategic objectives.
Establishes productive, professional and consultative relationships with C-Suite and executive personnel throughout member organization, building credibility and trust through collaboration.
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary HealthTrust personnel.
Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one to three year period that leads to a clear action plan for success.
Coordinates the involvement of the vertical team (Specialists, Account Managers, Support Services, technical resources, operations management and leadership) to develop and articulate a strategic vision for member in order to meet account performance objectives and customers' expectations.
Builds strategic partnerships with accounts to further advance company goals of revenue and margin enhancement.
Establishes strong relationships with key internal Sourcing, Supply Chain, Clinical Resources and Finance within HealthTrust to become a Trusted Advisor
Keeps the organization's vision and values at the forefront of decision-making and action.
May supervise staff assigned to support responsibilities for specific customers.
What Qualifications You Will Need:
Bachelor's degree in business or management related field. Advanced degree preferred
Minimum 5+ years of strategic account management experience managing large national and/or global brand relationships and at least 3+ years of market segment experience or successful record of accomplishment as a Strategic Account Manager (supply chain and healthcare industry preferred)
Sales experience- prospecting, pipeline development, conversion
Project management experience
Experience working with data analysis and visualization tools, such as Microsoft PowerBI and Tableau
Experience with Excel, Word, and PowerPoint.
Salesforce CRM experience preferred
Consulting experience a plus
CMRP Preferred, FACHE Preferred
Benefits
HealthTrust Performance Group, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Accounts opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
