Job Title: Counter Sales and Parts Specialist $23-$25 an hour
Job Description
This role focuses on providing front counter and phone support in a concrete saw and equipment shop, assisting contractors and walk-in customers with parts, blades, and saw equipment. You will handle approximately 20 calls and walk-in inquiries per day, accurately log and process orders using QuickBooks and basic computer systems, and ensure parts are organized and ready for timely customer pickup or service. The position combines customer service, counter sales, and inventory coordination in a fast-paced, climate-controlled environment.
Responsibilities
Assist customers in person at the counter and over the phone, providing friendly and knowledgeable service throughout each interaction.
Help identify appropriate blades, saw parts, and equipment components based on customer needs and equipment specifications.
Process sales orders, invoices, and quotes accurately using QuickBooks and other computer systems.
Organize and log parts in the system so they can be quickly located and brought to the customer as needed.
Coordinate service drop-offs and pickups, ensuring clear communication between customers and the service team.
Stock, label, and organize parts inventory to maintain an orderly and efficient parts area.
Work closely with the service team and technicians to support repair and maintenance workflows.
Handle outbound calls as needed to follow up on orders, confirm details, and support customer requests.
Use Microsoft Office and other basic computer tools to manage documentation, communication, and inventory records.
Maintain a high level of customer service by addressing issues, answering questions, and providing product guidance on saws, blades, and related equipment.
Apply knowledge of concrete cutting, construction tools, or plumbing-related components when assisting customers, as applicable.
Safely lift and move parts or equipment up to 50 lbs as part of daily operations.
Essential Skills
Previous customer service or counter sales experience in a retail, parts, or service-oriented environment.
Proficiency with QuickBooks or strong willingness and ability to learn QuickBooks for logging and processing parts and sales.
Basic computer skills, including operation of inventory systems and general software tools.
Strong customer service orientation with the ability to communicate clearly and professionally in person and over the phone.
Ability to handle multiple customer interactions per day, including approximately 20 calls and walk-ins, while maintaining accuracy and composure.
Mechanical aptitude or familiarity with tools, equipment components, and parts identification.
Ability to lift up to 50 lbs safely as part of stocking and handling parts and equipment.
Organizational skills to manage parts inventory, maintain order, and ensure parts are ready for customer pickup.
Comfort working in a fast-paced, contractor-focused environment with frequent customer contact.
Additional Skills & Qualifications
Experience with construction equipment, auto parts, tool rental, or similar industries.
Knowledge of saw blade sizes, concrete cutting equipment, and saw operation.
Experience with inside sales, counter sales support, or service coordination.
Familiarity with Microsoft Office for basic documentation and communication.
exposure to plumbing-related tools or components.
Bilingual English/Spanish communication skills.
Experience managing inventory, stocking parts, and using inventory systems.
Demonstrated ability to collaborate effectively with service teams and technicians.
Why Work Here?
You will join a steady, full-time opportunity in a climate-controlled, fast-paced environment that focuses on supporting contractors and hands-on professionals. The role offers competitive pay, growth opportunities, and the chance to build specialized knowledge in concrete cutting and equipment. You will work as part of a supportive team that values reliability, customer focus, and long-term development.
Work Environment
The work environment is a climate-controlled concrete saw and equipment shop that operates on a full-time, 40-hour workweek schedule. You will work at a front counter and in a parts area, interacting frequently with contractors and walk-in customers throughout the day. The setting is fast-paced and contractor-focused, involving regular use of QuickBooks, inventory systems, and Microsoft Office on standard computer equipment. You will handle saw blades, parts, and related equipment, and may lift items up to 50 lbs as part of daily tasks. The environment emphasizes safety, organization, and teamwork alongside service technicians and other staff.
Job Type & Location
This is a Contract position based out of Delray Beach, FL.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Delray Beach,FL.
Application Deadline
This position is anticipated to close on Jun 20, 2026.
About Aerotek
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
