Xfinity Retail Sales Consultant

Comcast • Hyde Park, MA • 1h ago

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job involves engaging with customers to showcase and sell products, ensuring an outstanding retail experience. It encompasses achieving sales goals, customer onboarding, and issue resolution with moderate supervision. The role demands schedule flexibility and adherence to company standards to support team success.

Job Description

Responsibilities:

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience

Listening to customer needs, providing tailored solutions that align with their preferences and requirements

Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence

Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary

Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively

Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty

Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment

Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Support a culture of inclusion in how you work and lead.

Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity

Salary:

Base Pay: $19.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $26.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Job Family Group: Sales

Comcast

Go to Apply

Share this job

Similar Jobs

Scientist, Mechanical Engineer (Space Mechanisms) : Sign-on bonus ($50K max)

L3Harris • Wilmington, MA • 1h ago

Retail & Hospitality

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growt...

1h ago

Go to Apply

Retail Sales Specialist (Bellingham, MA)

Staples • Bellingham, MA • 1h ago

Retail & Hospitality

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers' needs in mind as you provide solutions. You will also...

1h ago

Go to Apply

Xfinity Retail Sales Consultant

Comcast • Danvers, MA • 1h ago

Retail & Hospitality

1h ago

Go to Apply

Retail Sales Specialist (Bellingham, MA)

Staples • Bellingham, MA • 1h ago

Retail & Hospitality

1h ago

Go to Apply

Assistant Manager I

Dollar Tree • Walpole, MA • 1h ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

1h ago

Go to Apply

Assistant Manager I

Dollar Tree • Holbrook, MA • 1h ago

Retail & Hospitality

1h ago

Go to Apply

Rooms Operations Manager Housekeeping

Marriott • Cambridge, MA • 1d ago

Retail & Hospitality

Additional Information Relocation Assistance Available Job Number 26068907 Job Category Rooms & Guest Services Operations Location 50 Broadway, Cambridge, Massachusetts, United States, 02142 VIEW ON MAP ( https://www...

1d ago

Go to Apply

Mate (Assistant Store Manager)

Trader Joe's • Peabody, MA • 1d ago

Retail & Hospitality

Mate (Assistant Store Manager) Location: 516 - 300 Andover Street, Suite 15 Job Location City Peabody Job Location State Massachusetts Job Location Zip Code 01960 Job Type: Mate Starting Pay Rate: $24.00 - $32.00 / hour...

1d ago

Go to Apply

Restaurant Manager

Shake Shack • Wrentham, MA • 1d ago

Retail & Hospitality

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing th...

1d ago

Go to Apply

Restaurant Sous Chef

Boqueria Restaurant • Boston, MA • 1d ago

Retail & Hospitality

Join our team and get rewarded! A sign-on bonus may be available for qualified candidates. Apply today to learn more! Are you a talented Sous Chef looking for a new opportunity with a great company culture? Are you an en...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)