Back to Jobs search

Sr. Administrative Assistant - Eddy Senior Care - FT Days

Trinity Health • Schenectady, NY • 2h ago

Employment Type:

Part time

Shift:

Day Shift

Description:

Senior Administrative Assistant - Eddy Senior Care PACE - FT Days

Schedule & Location

Part-time (20 hours per week)

Flexible scheduling based on program needs

Location: Rotterdam and/or Latham, NY

Justification:

PACE Sr. Admin Asst - Inquiry & Intake Support Specialist

About Eddy Senior Care PACE Eddy Senior Care PACE (Program of All-Inclusive Care for the Elderly) helps older adults remain safely in their homes and communities by providing comprehensive medical, social, and supportive services. As our program continues to grow, we are expanding our team to ensure every prospective participant receives timely, thoughtful, and informed support.

Position Overview

We are seeking a highly organized and personable Inquiry & Intake Support Specialist to serve as the first point of contact for prospective participants and families. This role plays a critical part in ensuring that inquiries are efficiently screened, documented, and routed, allowing our Intake/Enrollment Specialists to focus on the most qualified leads and move candidates smoothly through the enrollment process. In addition, this position provides administrative and marketing support to the Community Liaison team and PACE program as a whole

Key Responsibilities

Serve as the initial contact for incoming inquiries (phone, message, referral)

Gather key information to help determine basic eligibility and level of interest

Document and track all inquiries (qualified and non-qualified) accurately and timely

Route qualified leads to the appropriate Intake/Enrollment Specialist for follow-up

Provide clear, professional information about the PACE program to callers and families

Maintain consistent communication and a positive experience for all prospective participants Administrative & Marketing Support

Prepare and assemble marketing packets, folders, and outreach materials

Support Community Liaison staff with event preparation and logistics

Assist with data entry, tracking logs, and reporting needs

Provide general administrative support to the intake/enrollment function

What We're Looking For We are looking for someone who is:

Customer-service focused - able to engage compassionately with older adults and families

Detail-oriented and organized - comfortable tracking multiple inquiries and data points

Strong communicator - able to ask the right questions and clearly explain information

Efficient and proactive - able to triage and prioritize effectively

Team-oriented - collaborates closely with intake, marketing, and operations staff

Qualifications

Associate degree or relevant experience preferred

Prior experience in healthcare, intake, call center, customer service, or administrative support strongly preferred

Experience working with older adults or vulnerable populations a plus

Comfortable using computer systems for documentation and tracking

Strong organizational and multitasking skills

Why Join Eddy Senior Care?

Mission-driven work supporting older adults in the community

Collaborative, team-based care model

Opportunity to grow within a rapidly expanding PACE program

Meaningful role with direct impact on access to care

Apply Today If you enjoy helping others, staying organized, and being the first point of connection for individuals seeking care, we encourage you to apply.

Pay Range: $18.50 - $24.92

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

Similar Jobs

Bilingual Administrative Assistant II (R26-31)

The Research Foundation for SUNY at the University at Albany • Albany, NY • 2h ago

Management & Administrative

Location: Albany, NY Category: Research Foundation Careers Job Type: Full-time Non-Exempt Posted On: Fri Jun 5 2026 Job Description: The Professional Development Program (PDP) of the University at Albany's Rockefeller Co...

2h ago

Go to Apply

Administrative Assistant 1/ Trainee 1/2 (NY HELPS)

New York State Civil Service • Rensselaer, NY • 2h ago

Management & Administrative

NY HELP Yes Agency Children & Family Services, Office of Title Administrative Assistant 1/ Trainee 1/2 (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary Grade 11 Bargaining Unit ASU - Adminis...

2h ago

Go to Apply

Operations Manager

CVS Health • Clifton Park, NY • 5h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

5h ago

Go to Apply

Product Operations Manager, AI Implementations - WhatsApp

Meta • Albany, NY • 5h ago

Management & Administrative

Summary: Meta is seeking a Product Operations Manager to join WhatsApp Product Operations and drive product quality, AI-powered automation, and operational excellence across WhatsApp surfaces. We are in the middle of a t...

5h ago

Go to Apply

Security Operations Manager

MAXIMUS • Albany, NY • 5h ago

Management & Administrative

Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government syst...

5h ago

Go to Apply

Administrative Specialist 1/Trainee 1/Trainee 2 (NY HELPS)

New York State Civil Service • Albany, NY • 7h ago

Management & Administrative

NY HELP Yes Agency Medicaid Inspector General, NYS Office of the Title Administrative Specialist 1/Trainee 1/Trainee 2 (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary Grade 18 Bargaining Unit P...

7h ago

Go to Apply

Administrative Assistant 2 (SG-15) Item# 02952

New York State Civil Service • Albany, NY • 7h ago

Management & Administrative

NY HELP No Agency State Comptroller, Office of the Title Administrative Assistant 2 (SG-15) Item# 02952 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 15 Bargaining Unit ASU - Administrative Servic...

7h ago

Go to Apply

Account Marketing Senior Manager

Oracle • Albany, NY • 7h ago

Management & Administrative

Job Description Account Marketing Senior Manager As an Account Marketing Senior Manager, you will support NetSuite's Industry Marketing team in the Construction & Energy vertical. The Industry Marketing team is respo...

7h ago

Go to Apply

(USA) Senior Manager, Operations Improvement

Walmart • Albany, NY • 16h ago

Management & Administrative

Position Summary... What you'll do... Are you on the lookout for an exciting career opportunity within a dynamic team? Walmart is expanding our workforce across local retail stores and is actively recruiting a Senior Man...

16h ago

Go to Apply

Consulting Project Principal Consultant

Oracle • Albany, NY • 17h ago

Management & Administrative

Job Description A fully competent project management professional who has a broad understanding of solutions and industry best practices. This first-level project management position provides consistent creative and high...

17h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)