Job No: 541161
Work Type: Full-time
Location: PHOENIX
Categories: Administrative Support/Customer Service,Misc/Other/Not Applicable
DEPARMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
NETWORK SUPERVISOR
Job Location:
Address: Division of Developmental Disabilities (DDD)
4000 N. CENTRAL AVENUE SUITE 200 PHOENIX, ARIZONA 85007
Posting Details:
Salary: $50,000.00 - $52,000.00
Grade: 19
Closing Date: 6/12/2026
Job Summary:
Would you like to be part of an amazing team that makes Arizonans thrive? At the Arizona Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or click here (https://youtu.be/Nik5MiXqOV8) on the link to view 'Our DES' video. Come Join the DES Team!
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Network Supervisor. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
-Ensures all Network staff have updated information regarding policy & procedure in order to perform their job duties. Ensures Network staff provides appropriate monitoring, training, & technical assistance to QVs & IPs. Provides leadership, mentoring, & coaching for staff & team members. Completes Performance Appraisals, authorizes leave, approves ETE Time Cards, required meetings & documentation for all assigned Network staff.
-Oversees the training, contracts, registration, and tracking of QV and IP providers. -Monitors budgets; monitors programmatic issues and compliance with QV Contract licensing standards; oversees recruitment efforts; certification; contracting Independent -Providers (IP); completing information and reviewing residential placements.
-Provides leadership, training and guidance to all Network staff including Independent Provider (IP) Coordinators, Home and Community Based (HCBS), Residential and Day Program Coordinators and provides technical assistance and training to QVs and Support Coordination staff as needed.
-Maintains relationships with DES Office of Licensing Certification and Regulation (OLCR) and Independent Providers, and QV community to develop positive outcomes for members and families. In addition, the Network Supervisor is responsible to ensure the development of community relationships to further the inclusion of members and families served by the Division.
-Reviews Utilization Review requests and FOCUS authorization services; completes information and reviews residential placements; utilization reviews; service approvals, ensures services are justified per policy; ensures that the least restrictive environment is secured and is cost effective.
-Ensures Network staff has updated information regarding all certification/licensing, regulations (including 21-557), Division policy and contractual requirements for all purchased services and that QVs understand these requirements.
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
-Principles of supervision and coaching.
-Conflict resolution.
-Basic principles and practices of Case Management.
-Person Centered Planning and support.
-Article 21-557 and the provision of services to members with disabilities in Arizona.
-Community Resources.
-Principles of group and family dynamics and relationships.
-Human development.
-Evaluation methods.
-Needs identification process and behavior management
-Federal and State laws and regulations, policies applicable to the public sector programs.
-Title XIX, State AHCCCS/ALTCS rules.
Skills In:
-Assessment and evaluation of programs for members with developmental disabilities.
-Leadership and interpersonal relations as applied to contacts with members and representatives of other governmental agencies and the community.
-Planning, problem solving, decision making and implementing.
-Oral and written communication and training development.
-Monitoring and evaluating.
-Problem solving.
-Using computer systems (e.g., Microsoft and Google Workspace).
-Recognizing basic human rights and care and assistance needs of individuals with developmental disabilities.
Ability to:
-Supervise and provide leadership.
-Develop and maintain provider file documentation.
-Establish professional partnerships.
-Work effectively with a wide range of personalities and team members.
-Determine staff and member training needs.
-Identify specific service needs.
-Interact with families and members.
-Adapt and be sensitive to a variety of cultural diversity and to maintain and display a professional demeanor
-Interpret and apply federal laws, state statutes, local rules and regulations and agency policies and procedures.
-Monitor standards and inter-agency working agreements.
Selective Preference(s):
The ideal candidate for this position will have:
-At least two (2) years providing services to individuals with developmental disabilities and at least one (1) year of direct supervisory experience.
Pre-Employment Requirements:
-If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. (https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf)
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities.
Retirement :
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact us Alyssa Figueroa at 602-653-9837 or alyssafigueroa@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-653-9837 or alyssafigueroa@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
