Administrative Support Assistant 3
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Administrative Support Assistant 3
Salary
$41,100.80 - $60,174.40 Annually
Location
Woodward - 50276 - Boone County, IA
Job Type
Full-time
Job Number
26-03284
Agency
400 Health & Human Services - State Operated Specialty Care
Opening Date
06/05/2026
Closing Date
6/15/2026 11:59 PM Central
LinkedIn Tag
LI-POST
Point of Contact
Simone Donovan, simone.donovan@hhs.iowa.gov
Description
Questions
Job Description
The Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, Bureau of Woodward Resource Center (WRC) is seeking an Administrative Support Assistant 3 to join our Staffing Unit. This is a full-time position scheduled Monday - Friday, 9:00 a.m. - 5:30 p.m. with a monthly weekend rotation.
As an Administrative Support Assistant 3, you will assist in assuring work assignments are scheduled and filled, enter accurate and timely information from the staffing boards into the scheduling system on an ongoing basis, and serve as an expert for staffing and direct care payroll issues.
What You'll Do:
Assist Assistant Superintendent of Habilitation Services in assuring work assignments are filled and carried out.
Complete time-keeper duties for the Habilitation Services Department using Kronos and Workday to assist in completing payroll processing every two weeks.
Serve as a resource to WRC staff as appropriate in matters relating to scheduling, clerical and Habilitation Services. Respond to requests and coordinate services. Interpret personnel and timekeeping policies and procedures to direct care staff and their supervisors as needed.
Coordinate with others within the Staffing Unit so that procedures used are consistent.
Prepare reports, other @typed materials, and general clerical work.
Maintain staffing files and records including confidential/sensitive payroll and leave-related matters.
Perform related duties as required.
Key Competencies
Successful candidates for this position will demonstrate the following competencies:
Respond to customer requests and questions related to the staffing unit regarding scheduling and payroll.
Create and maintain department files.
Provide confidential clerical support as needed.
Follow directions and work independently.
Applicants will be required to complete a background check to be considered for this position.
WRC prepares and supports individuals to live in the community of their choice. This facility is a great place to develop or continue your healthcare career if you enjoy rewarding yet challenging work, supporting individuals by working as part of their interdisciplinary team, and helping to develop person-centered Individual Support Plans to meet specific support needs, preferences, and goals. The facility provides a range of services that include being an Intermediate Care Facility for Individuals with an Intellectual Disability (ICF/IID), daily supported community living, consultations/training, behavioral health services, physical nutrition management, and community residential-based guidance in learning prosocial behavior and personal accountability. For more info about WRC:https://hhs.iowa.gov/family-community/specialty-care-facilities/woodward-resource-center
Benefits of Joining WRC
Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth.
Health, Dental, and Vision Coverage:Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
Paid Time Off:Take time to recharge with paid time off, including vacation(96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
Retirement Plans:Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
Flexible Spending Accounts:Take advantage of flexible spending accounts for medical and dependent care expenses.
Insurance Coverage:Benefit from life insurance and free long-term disability insurance for added peace of mind.
Employee Assistance Program:Access resources and support through our Employee Assistance Program for personal and professional challenges.
Employee Discount Programs:Enjoy discounts on a variety of goods and services through our employee discount programs.
For additional information on benefits click here (https://das.iowa.gov/media/5266/download?inline) .
Click hereto see how we compare with other employers or offers by using our Total Compensation Calculator.
Woodward Highlights
Woodward is a city of approximately 1,300 located in central Iowa. The High Trestle Trail begins here and boasts 25 miles of paved surface running through five towns and four counties in the heart of Iowa. The trail includes an iconic, 1/2-mile, 13-story high bridge across the Des Moines River valley, one of the largest trail bridges in the world. The Iowa Arboretum & Gardens is just a quick drive away offering more trails, scenic overlooks and other amazing natural features.
Woodward is about 30 minutes away Ames, home of Iowa State University. Des Moines, Iowa's capitol city, is also about the same distance away and home to Casey's Center (host site of NCAA Basketball and premier concerts) and Lauridsen Skatepark, the nation's largest skatepark. Additionally, Des Moines hosts one of the nation's finest State Fairs and is home to professional sports teams the Iowa Cubs, Iowa Wolves, Iowa Barnstormers and Iowa Wild. Check out these 10 Reasons to Move to Iowa (https://www.onlyinyourstate.com/iowa/10-reasons-move-to-ia/) .
The State of Iowa is an EEO/AA Employer
HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the HHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD).
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federalRight to Worklaws, which protect employees' rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.
For more information click on thislink to view the job description (https://das.iowa.gov/media/4906/download?inline=)
Additional Qualification Requirements
Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to @type at least 40 WPM net as demonstrated by the completion of a typing examination.
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Do you have two years of full-time work experience in general office, clerical, data entry/processing, or related work?
Yes
No
04
Do you have a total of two years of education and/or full-time work experience in general office, clerical, data entry/processing, or related work? Thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
Yes
No
05
Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1?
Yes - I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.
I am not a current permanent State of Iowa executive branch employee
I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1
Required Question
Employer
State of Iowa
Agency
400 Health & Human Services - State Operated Specialty Care
Address
Lucas State Office Building
321 E 12th St
Des Moines, Iowa, 50319
Website
https://hhs.iowa.gov/
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