(Auraria) Business Operations Coordinator
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Salary
$41,000.00 - $49,000.00 Annually
Location
Denver, CO
Job Type
Full Time
Job Number
AHEC-4282-06.2026
Department
Auraria Higher Education Center
Division
Auraria Business Services Division
Opening Date
06/05/2026
Closing Date
6/11/2026 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
Auraria Campus
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
Nicole Yanez at nicole.yanez@ahec.edu
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
This is a Non-Classified position, performing the outlined duties with the Auraria Higher Education Center.
Who we are:
Welcome to the Auraria Campus locatedin the Platte River Valley in downtown Denver. The Auraria Campus is the service provider for 38,000 students and approximately 5000 faculty and staff working at and attending theCommunity College of Denver, Metropolitan State University of Denver,and theUniversity of Colorado Denver. Learn more about us through this link: The Auraria Campus (https://aurariacampus.edu/) Auraria employees enjoy an excellent benefits package which includes paid vacation, holidays, and sick leave, multiple medical, dental and vision options, discounted RTD Eco-Pass, BenefitHub and outstanding retirement plan. Learn more through this link: Non-Classified Benefits Package (https://www.ahec.edu/ahec-staff/human-resources/current-employees/non-classified-benefits) . So, if you're interested in a great job working alongside great people, this may be the opportunity for which you've been waiting for.
Description of Job
Job Summary:
The Business Operations Coordinator provides administrative, financial, and operational support to the Parking & Transportation Services office. This position assists with daily business activities, revenue processing, permit sales, customer service, and the maintenance of accurate financial and operational records. The Business Operations Coordinator helps ensure that business procedures are followed, automated systems function properly, and customers receive professional and consistent service. This is a hands on role that supports the department's business operations and may require occasional evening or weekend work.
Essential Job Functions:
Business Operations Support
Support daily business operations and ensure compliance with established policies and procedures.
Review sales reports and verify revenue coding accuracy prior to submission.
Assist with audits and revenue collection activities for parking operations and special events.
Identify and resolve financial transaction discrepancies in coordination with Business Services
Maintain financial records and documentation for audit, reporting, and compliance purposes.
Collections & Citations
Contact customers with delinquent citation accounts to collect payments or establish payment arrangements.
Research and locate customers using available databases and information resources.
Maintain records of collection activities, customer communications, and payments received.
Respond to and resolve customer billing inquiries and disputes.
Prepare and submit reports on outstanding accounts and repayment status.
Administrative & Project Support
Serve as liaison with third-party collection agencies regarding delinquent citation accounts.
Assist customers with collection account inquiries and citation-related issues.
Maintain collection project records and files.
Prepare reports and track collection activities and account status.
Customer Service
Provide professional customer service to students, employees, visitors, vendors, and campus partners.
Respond to inquiries regarding parking permits, citations, payments, and parking services.
Resolve customer concerns and escalate complex issues as needed.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Application Requirements:
A completed application, and resume are required for consideration.
Provide full responses to all required supplemental questions. Your answers will be used as part of the application screening.
Minimum Qualifications:
High School diploma or GED
One (1) year of full-time experience in administrative support, customer service, business operations, or a related field.
Experience handling financial transactions, cash handling, or revenue collection in a professional setting.
Experience using computer systems for data entry, recordkeeping, or customer service functions.
Valid unencumbered Colorado drivers license.
Conditions of Employment:
Must be able to successfully pass a criminal background check.
Must maintain a valid unencumbered drivers license.
Please note that if offered employment, candidates will be required to furnish a copy of their motor vehicle report (MVR) as part of the background check process.
Preferred Qualifications:
Two (2) or more years of experience in business operations, financial processing, parking services, or municipal/public-sector environments.
Experience working with revenue collection systems, point-of-sale systems, or citation management software.
Experience supporting audits, compliance reviews, or financial reconciliation processes.
Experience working with State of Colorado Central Collection Services (CCS) or similar collections agencies.
Knowledge, Skills & Abilities:
Ability to establish and maintaining effective working relationships with a diverse population at all levels throughout the institution - and into the community.
Ability to communicate in a positive and effective manner, across various modalities.
Ability to balance multiple projects and tasks in a parallel to maintain attention to detail.
Outwardly contributes to a respectful, positive, and professional workspace.
Ability to establish work priorities, follow through, and meet established deadlines.
Strong judgment and critical thinking skills.
Ability to deliberately listen and communicate relevant information, anticipate problems, and offer suggestions for resolution.
Supplemental Information
Colorado Partnership for Quality Jobs and Services Act information:After careful review of this position and the duties that it performs, it has been designated in accordance with the Colorado Partnership for Quality Jobs and Services Act as a "Not Covered" position, it does not fall in the category of employees that are eligible for representation by COWINS, also known as the union. To learn more about this designation please visit this link: http://coloradowins.org/ Applicant Checklist & Minimum Qualifications:E-mail Address:All correspondence regarding your status in the selection/examination process will be conducted by email.Applicant Checklist:
Resumedetailing a summary of work history
Minimum QualificationsYour application as submitted is used to determine if you meet Minimum Qualifications. Please read the Minimum Qualifications and ensure that information in your application "draw correlations" to the Minimum Qualifications. Human Resources Analysts will not infer that you meet the Minimum Qualifications if information isn't detailed in your application. Years of experience will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit.) Commitment to Equity, Diversity, and Inclusion: The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Auraria Campus is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Nicole Yanez atnicole.yanez@ahec.edu
Employer
State of Colorado
Address
See the full announcement by clickingthe "Printer" icon located above the job titleLocation varies by announcement, Colorado, --
Website
https://careers.colorado.gov/
