Account Manager

Allied Universal • Roanoke, VA • 3h ago

Allied Universal® is hiring an Account Manager in Roanoke, Virginia. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

$65,000.00 / per year

Why Join Allied Universal?

Career Growth: Opportunities to advance within a global leader in security services

Impactful Work: Play a vital role in protecting people, property, and businesses

Supportive Team: Work with caring professionals dedicated to safety and excellence

RESPONSIBILITIES:

Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime

Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations

Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property

Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams

Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Valid driver's license if driving a company vehicle, or personal vehicle while conducting business

Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment

Experience in leading, developing, and retaining a dynamic team while building positive client relationships

Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination

Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner

Proficiency in web-based applications and computer systems, including Microsoft Office

Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence

Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):

College degree in Business Administration or a law enforcement-related field

Law enforcement, military, and/or contract or proprietary security services, or facility management experience

American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification

Previous payroll, billing, or scheduling experience

Aptitude with security systems: CCTV, access control, and badge administration

Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company's 401(k)plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Job ID: 2026-1606493

Location: United States-Virginia-Roanoke

Job Category: Account Manager, Management

Similar Jobs

Outside Sales Consultant

Alsco, Inc. • Roanoke, VA • 2h ago

Management & Administrative

As a Sales Consultant, youll be the driving force behind the top-line growth of the branch you report into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in c...

2h ago

Go to Apply

Trans Field Services Coordinator

American Electric Power • Roanoke, VA • 1d ago

Management & Administrative

Job Posting End Date 06-11-2026 Please note the job posting will close on the day before the posting end date. Job Summary Assist Transmission Field Services (TFS) management and field personnel in assigned TFS Area(s) w...

1d ago

Go to Apply

Customer Service Advocate

UnitedHealth Group • Roanoke, VA • 5d ago

Management & Administrative

Requisition number: 1061272 Job category: Customer Services This position is Remote in Eastern, Central, OR Mountain Time Zone. You will have the flexibility to work remotely* as you take on some tough challenges. At Uni...

5d ago

Go to Apply

Security Officer Entry Level Full Time

Allied Universal • Roanoke, VA • 5d ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

5d ago

Go to Apply

Inventory Management Specialist - Non-Expendable (NX)

Veterans Affairs, Veterans Health Administration • Salem, VA • 5d ago

Management & Administrative

Summary Come Join Our Team! This position serves as a Property Manager in the Material Management Division of the Logistics Service in the VA Salem Health Care System responsible for the inventory and lifecycle managemen...

5d ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Roanoke, VA • 6d ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

6d ago

Go to Apply

Field Technical Support Consultant

Adecco US, Inc. • Roanoke, VA • 1w ago

Management & Administrative

Adecco is assisting a local client recruiting for a Field Technical Support Consultant working in Roanoke, VA with an onsite work schedule. This is an excellent opportunity to join a winning culture and get your foot in...

1w ago

Go to Apply

Customer Service Supervisor

Wawa, Inc. • Daleville, VA • 1w ago

Management & Administrative

As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer serv...

1w ago

Go to Apply

Customer Service Supervisor

Wawa, Inc. • Salem, VA • 1w ago

Management & Administrative

1w ago

Go to Apply

Sales Management Trainee

Enterprise Mobility • Roanoke, VA • 1w ago

Management & Administrative

Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)