The University of Maine at Augusta is seeking applicants for the part-time position of Administrative Specialist Career Level 2 (CL2) for the UMA Rockland Center. The CL2 will work thirty hours per week.
Responsibilities include, but are not limited to:
Serve as the initial point of contact for students and community members
Provide excellent customer service and support
Assist students with class registration, account inquiries, general financial aid questions, etc.
Troubleshoot technical issues
Create documents using Microsoft Office and Excel
Process confidential information
Schedule and administer student exams
Perform tasks related to accounting and basic bookkeeping
Assist with Student Association activities and event planning
Close the Office and Center; maintain the Center environment
Work Schedule: During the Fall and Spring semesters, the schedule will typically be Monday - Thursday 11:00 a.m. to 7:00 p.m. During the Summer semester and breaks, Monday - Thursday, 9:00 a.m. to 5:00 p.m. Occasional additional weekend or evening hours may be required for special events.
Wage: $20.39 per hour for a new hire or the applicable transfer rate for a current University of Maine System employee in accordance with the ACSUM collective bargaining agreement.
Benefits: UMA offers a wide range of benefits (https://www.maine.edu/human-resources/benefits/) for employees, including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage, including medical, dental, vision, life insurance, and short and long-term disability as well as retirement plan options.
Qualifications:
Required:
High School diploma or equivalent education and job-related experience, including two years of administrative support experience.
Ability to use grammar, punctuation, and spelling effectively
Extensive use of computers and related software applications, including Microsoft Word, Excel, and Access
Ability to maintain confidentiality
Ability to manage multiple tasks and prioritize and assign work
Excellent communications and interpersonal skills
Knowledge of social networking
Eagerness to learn new technologies
Ability to work independently and as a member of a team
Excellent customer service skills
Excellent analytical and problem-solving capabilities
Preferred:
Associate's degree or higher
Previous related experience in an educational setting, preferably in higher education
Knowledge of PeopleSoft (preferably MaineStreet)
Cash handling experience
Complete job description (https://docs.google.com/document/d/1DMmMAlMRjBL26Ve8w00U4p0gEwoC06fs/edit?usp=drive_link&ouid=118418678467207571586&rtpof=true&sd=true) (linked information).
Application Process:
To apply, please submit the following documents via the "Apply for Position" link:
Cover letter
Resume
Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for three professional references. One of the references must be a recent supervisor.
Incomplete application materials cannot be considered.
We are not able to consider applicants who require Visa sponsorship support.
Review of applications will begin June 25, 2026. Applications received after June 24, 2026, will be reviewed at the discretion of the University.
Background screening is mandatory for the successful applicant.
About the University of Maine at Augusta:
UMA (https://www.uma.edu/) transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs.
UMA is the third-largest public university in Maine. In addition to its main campus in the state's capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the university of choice for Mainers of all ages who want to attend college without uprooting their lives.
Equal Opportunity Statement:
The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.
Clery Act:
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University's crime statistics for the past three calendar years; and disclosures regarding the University's current campus security policies. You may view the University's Annual Security Report (https://www.uma.edu/compliance/annual-security-report/) .
About the University of Maine System
The University of Maine System (UMS), established in 1968, consists of seven universities and the University of Maine School of Law, spread across various locations in Maine. UMS provides system-wide services and governance from these locations, leveraging the distinct strengths and collaborations among its institutions to advance strategic priorities for UMS (https://www.maine.edu/strategic-plan/) and the state of Maine.
Choosing UMS means opting for a high quality of life supported by excellent benefits such as tuition waivers, robust retirement contributions, and comprehensive insurance coverage including medical, dental, vision, life, and disability. Maine's diverse landscapes, from accessible wilderness and rugged coastline to urban centers and rural communities, offer numerous cultural activities, strong public schools, safe neighborhoods, and high-quality healthcare. Discover more about Maine's exemplary lifestyle on the Maine Office of Tourism website (https://visitmaine.com/plan-your-visit/relocating-to-maine) .
