Principal Analyst - AI-Enabled Marketing Organizations

Forrester • Cambridge, MA • 6h ago

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

We're seeking a Principal Analyst focused on how AI is reshaping the marketing function - how work gets done, how teams are organized, and how marketing delivers business growth. In this role, this person will examine AI's impact on marketing decision-making, planning and execution cycles, and the balance between human judgment and machine-driven automation. This person will study how marketing organizations evolve as AI scales, including how roles and skills change, which activities are automated, and how operating models shift across in-house versus outsourced execution. This person will also analyze the governance required as AI becomes embedded in core marketing work. Ultimately, this research will guide CMOs on how to redesign the marketing function to move faster, operate more efficiently, and drive sustained, accountable growth across B2C and B2B2C organizations.

We're looking for a collaborative leader with a confident voice - someone comfortable guiding marketing executives, speaking to the press, and delivering high-impact workshops and keynote presentations. The ideal candidate brings client-side marketing experience (ideally in a role that has reshaped the marketing organization), preferably in financial services or CPG, and excels at connecting the dots across governance models, shared services, and centers of excellence. Above all, the ideal candidate will demonstrate a passion for modernizing marketing organizations with AI at the core.

Job Description:

Content planning: Determine an integrated research and content portfolio based on clients' top initiatives and market opportunities.

Research: Conduct and analyze primary research based on the content plan.

Publishing: Write/produce content in various formats (reports, blog posts, data snapshots, podcasts, short-form video, etc.).

Client engagement: Apply Forrester's research and frameworks to help clients solve business challenges through short- and long-term guidance.

Thought leadership: Establish an industry presence as an influential speaker and thinker. Talk with the press, present at Forrester and other external industry events, and deliver client presentations and webinars.

Coverage development: Evolve and productize your marketplace coverage, and work with Forrester sales and analyst relations to evangelize it with clients and prospects.

Job Requirements:

At least 10 years of experience in senior marketing, strategy, or marketing leadership roles at B2C or B2B2C organizations and/or marketing services firms.

Demonstrated expertise in how marketing organizations are designed and run, including role definition, decision rights, workflows, and sourcing models.

Deep understanding of how AI and automation are reshaping marketing work, skills, and accountability across the function.

Practical experience applying (or advising on the application of) AI in marketing, including navigating tradeoffs between human judgment and machine-driven execution.

A strong, differentiated point of view on how marketing organizations must evolve as AI scales.

Experience advising CMOs and senior marketing leaders on complex organizational, capability, and transformation decisions.

Ability to synthesize research and practitioner insight into clear, actionable guidance for senior executives.

Established credibility as a thought leader through writing, speaking, or research related to marketing transformation and AI-driven change.

Collaborative mindset and comfort working within an integrated research and advisory team.

Willingness to travel about 25% of the time.

Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition, with the exception of New York City. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate's primary work location, experience, training, education, and credentials.

Base salary range: $141,000 - $229,000

Base salary range for New York City, NY: $161,000 - $263,000

We're a network of knowledge and experience leading to richer, fuller careers. Here, we're always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It's a place where everyone is given the tools, support, and runway they need to go far. We'll be right there beside you, every step of the way.

Let's be bold, together.

Explore #ForresterLife on:

Instagram (http://www.instagram.com/ForresterLife)

Glassdoor (http://www.glassdoor.com/Overview/Working-at-Forrester-Research-EI_IE6443.11,29.htm)

FLSA Status:

Exempt

Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester's recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com .

Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.

Benefits at a Glance (https://forresterbenefits.com/wp-content/uploads/2025/01/Forrester-2025-BAAG-Non-Cambridge-FINAL.pdf)

Benefits at a Glance - Cambridge

Go to Apply

Leader, Sales Operations (Must have CRO Industry Exp.)

Cytel • Cambridge, MA • 2d ago

Sales & Marketing

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)