Operations Manager

Amazon • Stone Mountain, GA • 4h ago

Description

Job summary

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key Responsibilities and Job Elements:

Support, mentor, and motivate your salaried and hourly workforce

Lead large-scope projects with site and regional impact

Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.

Basic Qualifications

3+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Experience managing a team of 2+ salaried employees and 70+ indirect employees

Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.

Demonstrated problem solving skills and analytical skills

Excellent customer service skills, communication skills and interpersonal skills

Track record of meeting or exceeding department performance goals

A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, GA, Stone Mountain - 91,000.00 - 136,500.00 USD annually

Amazon

Go to Apply

Share this job

Similar Jobs

Debt Management Account Processor

U.S. Bank • Atlanta, GA • 35min ago

Management & Administrative

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make bet...

35min ago

Go to Apply

Workforce Optimization Special Project Consultant

U.S. Bank • Atlanta, GA • 45min ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

45min ago

Go to Apply

Executive Administrative Assistant

Emory Healthcare/Emory University • Atlanta, GA • 1h ago

Management & Administrative

Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all @types of jobs, and a supportive...

1h ago

Go to Apply

ADMINISTRATION ASSISTANT (FULL TIME)

Compass Group, North America • Oxford, GA • 1h ago

Management & Administrative

Bon Appetit We are hiring immediately for a full time ADMINISTRATION ASSISTANT position. Location : Oxford College of Emory - 100 Hamill Street, Oxford, GA 30054. Note: online applications accepted only . Schedule : Full...

1h ago

Go to Apply

Senior Growth Marketing Manager

Indeed • Atlanta, GA • 1h ago

Management & Administrative

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to gro...

1h ago

Go to Apply

Account Manager

Ralliant • Atlanta, GA • 1h ago

Management & Administrative

Remote A Tektronix Account Manager is responsible for driving sales growth across an assigned geographic territory and/or set of named accounts by acquiring new customers, expanding penetration within targeted accounts,...

1h ago

Go to Apply

MARKETING EXPERIENCE MANAGER

Compass Group, North America • Atlanta, GA • 1h ago

Management & Administrative

Bon Appetit Position Title: [[title]] Salary: $100000 - $120000 / yr Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't fin...

1h ago

Go to Apply

Sr. Global Marketing Manager, Home Care

BD (Becton, Dickinson and Company) • Covington, GA • 1h ago

Management & Administrative

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination a...

1h ago

Go to Apply

Partnership Operations Manager - Ancillary Benefit Management

UnitedHealth Group • Lawrenceville, GA • 4h ago

Management & Administrative

Requisition number: 2351199 Job category: Business & Data Analytics Optum?Insight?is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between...

4h ago

Go to Apply

General Manager, Client Operations

Delta Air Lines, Inc. • Atlanta, GA • 4h ago

Management & Administrative

How you'll help us Keep Climbing (overview & key responsibilities) Delta Professional Services (DPS) is a wholly owned subsidiary of Delta Air Lines and the premier Flight Training & Standards provider of choice...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)