Accounts Receivable Agent - Government Specialist

Hyatt • Moore, OK • 8h ago

Description:

We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren't just met- they're exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At Hyatt, we care for people so they can be their best. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt employees enjoy the following benefits: health and welfare programs, Hyatt retirement savings plan, and educational assistance, employee stock purchase program, 12 free room nights for full time associates after 90days of service, community involvement, and wellness reimbursement.

The Hyatt Shared Service Center provides accounting and customer service support for over 150 Hyatt Hotels in North America and Latin America. Hyatt associates work in an environment that demands exceptional performance, and provides great rewards- whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, we are ready for you!

Hyatt is seeking a highly motivated Accounts Receivable Agent with a passion for hospitality to join our Accounting team. The purpose of this role is to execute and completion of SAMS registration for the properties within Hyatt Shared Service Center on behalf of the North American Hyatt Hotels and Resorts.

Description:

Provide backup AR support to hotel properties

Review SAMS registration is current and follow through to completion

Regularly contact customers, primarily via phone and e-mail regarding any outstanding requests with the hotel

Pull any necessary backup as required for SAMS registration

Provide a high level of customer service to both our external and internal customers

Promptly respond to all inquiries

Other duties as may be assigned by supervisors

Regular attendance is expected based on schedule and business needs.

Monday-Friday working and 8 hours, plus an hour off for lunch, somewhere between 7:00 AM-7:00 PM, with weekend work on rare occasions

Participation in employee events, onsite meetings, hotel visits and industry conferences are expected

Work well with others at a variety of levels within the organization

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications:

Experience

1-3 years customer service, administrative or accounting experience required

1-4 years Customer Service experience in one of the following industries a plus

Hospitality

Accounting

Commercial Oil & Gas

Above-average written and oral communications skills

Microsoft Office Suite Experience

Education

High School diploma or equivalent

Additional Comments and Requirements

Maintain a work environment that is comfortable, user-friendly, and organized

Ability to adapt to new demands, reprioritize workload and address urgent demands quickly

Ability to communicate effectively and respectfully to all associates and all internal/external resources

Eagerness and ability to learn new skills, technologies and business processes quickly

Ability to work well with others

Ability to collaborate with cross-functional teams and across all levels of the organization

Must be able to work inclusively, but also be able to work independently and without excessive supervision.

Strong oral and written communication skills

Ability to maintain confidential employee information

Attention to detail

To work remotely, you must be able to adhere to our IT requirements, including, but not limited to the following: High Speed Internet service required. Broadband technologies allowed are DSL, Cable, and Fiber-Optic. All other ISP (Internet Service Provider) technologies are not allowed, including cellular based services. Colleagues will be required to provide Hyatt with adequate certification of service from provider (upon request).

Primary Location: US-OK-Moore

Organization: Shared Services Center - Moore

Pay Basis: Hourly

Job Level: Full-time

Job: Accounting/Finance/Tax

Req ID: MOO001139

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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