Guest Services Specialist

Helio Health Inc. • Rochester, NY • 16h ago

Overview

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Guest Services Specialist will work on aFull-Time basis out of Helio Health'sRochester Inpatient program.

Pay Rate:$15.38- $17.50 per hour.

In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500!

Responsibilities

The Guest Services Specialist position assists in orientating patients, manage ongoing needs throughout the patients stay in the program and prepare and maintain the facility for use and cleanliness.

In this position you will assist with admission process of program including orientating patients to the facility, responding to patient inquiries and requests and resolving issues in a timely, friendly and efficient manner.

The Guest Services Specialist will demonstrate thorough knowledge of program expectations and schedules and assist patients in managing these activities.

Assist with crisis intervention activities, as requested.

You will also ensure the facility is maintained in a clean and safe manner at all times.

Other duties as assigned by supervisor.

Qualifications

High School Graduate/Equivalency

We strongly encourage bilingual candidates who are fluent in both Spanish and English to apply. Your language skills will be a valuable asset in serving our diverse community and enhancing our team's capabilities.

Entry level knowledge of biopsychosocial process of addiction/recovery and self-help group process

Ability to relate effectively with staff, patients and the professional community

Good oral and written communication skills

Sound judgment and cultural competency

Proficiency with basic computer applications

Valid NYS Driver's license required

Our Comprehensive Employee Benefits Package Includes:

Health insurance including dental and vision for employees and families.

Paid Vacation and Sick leave - No Waiting Period for accruals.

Paid holidays, including a floating birthday holiday.

401(k) plan with up to 5% company match.

Company paid short-term disability insurance.

Company sponsored life insurance.

Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job LocationsUS-NY-Rochester

Category Healthcare Support

Position Type Full-Time

Work Arrangement Onsite

ID 2026-6974

Go to Apply

shift supervisor - Store# 07294, State Street, Pittsford

Starbucks • Pittsford, NY • 3d ago

Retail & Hospitality

3d ago

Go to Apply

Grocery Stocker

Acosta Group • Rochester, NY • 3d ago

Retail & Hospitality

Grocery Stocker General Information Company: CRO-US Location: ROCHESTER, New York, 14602 Ref #: 134945 Pay Rate: $ 20.00 Experience/skills and/or location may influence position wage rate Function: Merchandising Employme...

3d ago

Go to Apply

Store Sales & Delivery Associate

The Pittsburgh Paint Company • Rochester, NY • 3d ago

Retail & Hospitality

Description Hiring Immediately! StoreSalesandDeliveryDriver inRochester, NY Starting Pay Rate: 20.00 per hour Full-Time Benefits and Weekly Pay! This position is for Full-Time Day Shift scheduled within typical store hou...

3d ago

Go to Apply

Automated Maintenance Technician III

Quidel Corp. • Rochester, NY • 3d ago

Retail & Hospitality

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testi...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)