Technical Product Manager - WMS

Insight Global • Mansfield, MA • 2h ago

Job Description

Insight Global is seeking a hands-on WMS Technical Owner to join our client and serve as the technical counterpart to their existing process owner on the Infor WMS platform. This is a deeply technical, implementation-focused role for someone who has lived inside warehouse management systems - not just managed projects around them. The ideal candidate has launched Greenfield warehouse environments, understands WMS configuration and integration at a granular level, and can serve as the internal technical authority who drives platform stability, resolves systemic issues, and ensures their WMS infrastructure is built to scale. This person will work closely with the PM and process owner to form a three-person WMS leadership core, and will be expected to bring structure, technical depth, and long-term ownership mentality to a platform that is central to our client's operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Deep, hands-on WMS technical expertise - must have worked inside the system at a configuration and integration level, not just managed around it

Greenfield warehouse implementation experience (from scratch)

Multi-platform WMS knowledge - experience across more than one WMS platform strongly preferred (High Jump, Manhattan, SDM4, Infor, or comparable enterprise systems)

Technical ownership mentality - must be able to identify where the platform is misconfigured or misaligned and drive permanent fixes, not just workarounds

Cross-functional collaboration - ability to work alongside a process owner, PM, and business stakeholders in a fast-moving operations environment

Supply chain domain expertise - 10+ years preferred; must understand warehouse operations end-to-end (receiving, putaway, picking, shipping, inventory, DIMS/weights/billing) - Direct Infor WMS experience (preferred but not required given Divya's multi-platform background)

Experience with homegrown or custom WMS environments (demonstrates adaptability)

Greenfield implementation experience in food service, distribution, or industrial supply verticals

Comfort with travel and on-site presence during go-live phases

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