Back to Jobs search

TRAVEL CONSULTANT

State of Arkansas • Texarkana, AR • 2h ago

TRAVEL CONSULTANT

Date: Jun 1, 2026

Req ID: 57560

Location:

Texarkana, AR, US, 71854

Category: DEPT OF PARKS AND TOURISM

Anticipated Starting Salary: 35610.02

Position Number: 22092348

Location: Texarkana Tourist Info. Center -PT53

County: Miller

Anticipated Starting Salary: 35610.02

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas's natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state's economy by generating travel and enhancing the image of the state.

Position Information

Job Series:Tourism - Career Path

Classification:Travel Consultant

Class Code:RTO01P

Pay Grade:SGS02

Salary Range:$35,610- $52,703

Job Summary

The Travel Consultant is responsible for providing accurate and engaging information to travelers about Arkansas's attractions, parks, heritage sites, and tourism opportunities. This position assists visitors in planning itineraries, offers travel recommendations, and ensures the distribution of up-to-date tourism materials.

Primary Responsibilities

Greet and assist visitors in-person, over the phone, and via email with travel inquiries, itinerary planning, and tourism information. Provide accurate and engaging recommendations on Arkansas's parks, historical sites, lodging, dining, events, and recreational activities. Assist travelers with navigating brochures, maps, digital travel tools, and online tourism resources. Respond professionally to visitor concerns and inquiries, ensuring a positive travel experience. Stay updated on current events, seasonal attractions, and travel trends to provide timely recommendations. Assist in marketing efforts by promoting special events, heritage sites, and unique experiences across Arkansas. Represent the state's tourism initiatives at conferences, expos, and community events when required. Maintain and update visitor records, travel statistics, and customer feedback reports. Assist with ordering, stocking, and organizing brochures, maps, and promotional materials.

Knowledge and Skills

Strong verbal and written communication skills with the ability to provide clear and engaging travel advice. Exceptional customer service skills with a friendly and welcoming demeanor. Ability to listen attentively and tailor travel recommendations based on visitor interests. Strong attention to detail and ability to keep accurate visitor records. Ability to multi-task, prioritize inquiries, and handle a fast-paced environment. Familiarity with Arkansas's geography, attractions, cultural sites, recreational opportunities, and tourism services. Knowledge of local and statewide travel routes, accommodations, and transportation options. Ability to resolve visitor concerns effectively and professionally. Strong teamwork skills and the ability to collaborate with tourism partners and staff.

Minimum Qualifications

At least one year of experience in hospitality, tourism, travel consultation, customer service, or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:Texarkana

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Texarkana, AR • 4d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Texarkana, TX • 4d ago

Management & Administrative

4d ago

Go to Apply

Customer Service Representative

U-Haul • Texarkana, TX • 1w ago

Management & Administrative

Location: 5005 N Stateline Ave, Texarkana, Texas 75501 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...

1w ago

Go to Apply

Adjunct Instructor - Engineering Management

Texas A&M University System • Texarkana, TX • 1w ago

Management & Administrative

Job Title Adjunct Instructor - Engineering Management Agency Texas A&M University - Texarkana Department CBET - Engineering Proposed Minimum Salary Commensurate Job Location Texarkana, Texas Job Type Faculty Job Desc...

1w ago

Go to Apply

Inventory Management Specialist (Item Manager)

Army Tank-Automotive and Armament Command (TACOM) • Texarkana, TX • 2w ago

Management & Administrative

Summary About the Position: Red River Army Depot (RRAD) is located in northeast Texas, 19 miles west of Texarkana and approximately 170 miles northeast of Dallas. RRAD is near the corners of 4 states - Arkansas, Louisian...

2w ago

Go to Apply

Account Sales Manager Lead

Keurig Dr Pepper • Texarkana, AR • 2w ago

Management & Administrative

Job Overview: Account Sales Manager Lead for Texarkana (AR/TX), New Boston, TX, Oklahoma, Nashville & Hope, AR, and Atlanta, TX Hiring Immediately The Account Sales Manager Lead is responsible for up-selling and fulf...

2w ago

Go to Apply

Administrative Assistant

Amentum • Texarkana, TX • 3w ago

Management & Administrative

Under general supervision, perform complex administrative/secretarial support for division manager and assigned staff. Compose letter, memoranda, and reports independently. Assignments are broad in nature, requiring orig...

3w ago

Go to Apply

Route Service Representative (4-Day Workweek)

Cintas • Nash, TX • 3w ago

Management & Administrative

Requisition Number: 225237 Job Description Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service a...

3w ago

Go to Apply

Customer Service Associate I

Family Dollar • Texarkana, AR • 4w ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

4w ago

Go to Apply

Supervisory Accountant NF-04

Defense Finance and Accounting Service • Texarkana, TX • 2h ago

Finance, Accounting & Banking

Summary This position is located at Defense Finance and Accounting Service - Texarkana.. Incentives and Bonuses Incentives will not be paid. Responsibilities Supervises 10 to 15 employees providing accounting services to...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)