About Pratt Miller, an Oshkosh company
Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our range of research & development, engineering, proto@type manufacturing, test & validation, and low-rate production capability help our customers bring their high-quality products to market faster.
Job Description
Pratt Miller is looking for a Customer Support Program (CSP) Engineer to join its Competition Engineering Department. The CSP engineering role contributes to the Corvette GT3 program with exposure to internal stakeholders, external customers, and vehicle/system development in various capacities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
External Customer Vehicle and Championship Support
Act as the main point of contact for vehicle operation and customer support:
Support teams with vehicle operation and service through use of internal documentation, tool sets, and knowledge base including but not limited to:
Published vehicle support documentation
Documentation and tracking tools for reviewing support requests and issue tracking
Vehicle configuration and mileage tracking
Pre-event support and shop-based preparation to assist customers with vehicle operation and configuration recommendations through:
Generation and distribution of pre-event report documentation
Tracking and communication of recommended vehicle hardware and software updates and status
Generation of internal event preparation documentation
Championship rules, regulations, and series update tracking
Participation/organization of meetings to review above mentioned information
At-event support of tracking vehicle operation through:
Vehicle data processing and information distribution
Monitoring of critical vehicle system performance
Tracking customer hardware, performance, and functional related feedback for customer and internal use
Tools, systems, and simulation support throughout event
Participation/organization of meetings to collaborate or review program level performance, hardware or operational objectives
Post event support to advance customer and program level understanding and development:
Documentation and reporting of performance and hardware operation or issues
Derive program level objectives and deliverable from at-event learnings
Participation/organization of meetings to review above mentioned information
Internal Program Support
Contributing to vehicle development initiatives:
Vehicle setup/performance
Vehicle hardware integration
General subsystem development
In-person support of offsite testing
Tools and process development to aid in the above listed tasks
Simulation support:
Baseline vehicle model correlation and specific event performance sensitivity generation
Development content generation for specific test events or larger scale development programs
In-person support of offsite testing for either internal or customer support of DiL testing
Program reporting and documentation:
Maintain and develop reporting documentation and process for event and engineering level projects
Regularly lead discussion with internal teams on program specific assigned tasks
Team Member Interactions
This role will interface heavily with our primary supplier and customer base. Overall communication and interaction are expected to be handled in a collaborative manner for the overall improvement of performance and execution.
The role will be expected to interact with other groups within Pratt & Miller, and outside in relation to execution of duties not limited to:
Organization, participation, and collaboration in meetings
Support and project related travel
ADDITIONAL DUTIES AND RESPONSIBILITIES:
In addition to the responsibilities mentioned above, tasks relating to the following area will be. assigned as required:
Support Pratt Miller initiatives, marketing events, and general development as necessary
Provide feedback on product needs and processes
Support Program Management on process developments and improvements
ESSENTIAL KNOWLEDGE AND SKILLS:
Desired Education
BS in engineering or other advanced technical background
Preferred to have background in motorsport with 2 years of experience
Preferred background in vehicle dynamics and controls engineering
Desired Specialized Knowledge and Skills
General engineering background covered as part of duties outlined above
Knowledge of vehicle dynamics
Familiar with data acquisition systems - Preferably motorsport based
PI Toolbox
PI Workshop
Bosch WinDarab
Bosch RaceCon
Racelogic/VboxMotorsports
Other
Vehicle Simulation Experience
OptimumG
ChassisSim
Driver in the Loop
Experience in general data review and processing
Matlab
Python
Excel
Other
Work Environment/Physical Demands
Stress may occur periodically
Long hours may be required at times
Travel required but would vary on support needs. Total travel commitments can range from 40 to 80 days a year.
Work environment can vary between group and individual assignments and tasks
Must be able to travel outside of the Continental US
Pay Range:
$64,500.00 - $103,500.00
The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.
Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com .
Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
