Assistant Food and Beverage Operations Manager

Marriott • Lake Buena Vista, FL • 1h ago

Additional Information

Job Number 26066570

Job Category Food and Beverage & Culinary

Location 1500 Epcot Resorts Blvd, Lake Buena Vista, Florida, United States, 32830 VIEW ON MAP (https://www.google.com/maps?q=1500%20Epcot%20Resorts%20Blvd%2C%20Lake%20Buena%20Vista%2C%20Florida%2C%20United%20States%2C%2032830)

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $25.77-$27.69 per hour

Bonus Eligible: Y

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

Supports and supervises an effective monthly self inspection program.

Operates all department equipment as necessary and reports malfunction.

Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

Encourages and builds mutual trust, respect, and cooperation among team members.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Celebrates and fosters decisions that result in successes as well as failures.

Communicates areas that need attention to staff and follows up to ensure understanding.

Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

Follows property specific second effort and recovery plan.

Stays readily available/ approachable for all team members.

Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Takes proactive approaches when dealing with guest concerns.

Sets a positive example for guest relations.

Stays readily available/ approachable for all guests.

Reviews comment cards and guest satisfaction results with employees.

Responds in a timely manner to customer service department request.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Performs hourly job function if necessary.

Extends professionalism and courtesy to team members at all times.

Comprehends budgets, operating statements and payroll progress report.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,? begin your purpose, belong to an amazing global?team, and become the best version of you.

Similar Jobs

Restaurant Manager

Marriott • Lake Buena Vista, FL • 3h ago

Retail & Hospitality

Additional Information Job Number 26065970 Job Category Food and Beverage & Culinary Location 1500 Epcot Resorts Blvd, Lake Buena Vista, Florida, United States, 32830 VIEW ON MAP ( https://www.google.com/maps?q=1500%...

3h ago

Go to Apply

Overnight Maintenance Technician II

Drury Hotels • Lake Buena Vista, FL • 9h ago

Retail & Hospitality

Property Location:2000 Hotel Plaza Boulevard - Lake Buena Vista, Florida 32830You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what y...

9h ago

Go to Apply

Sous Chef - Hotel

NBC Universal • Orlando, FL • 9h ago

Retail & Hospitality

JOB SUMMARY: Responsible for overseeing and leading the Culinary operations at Universal Kids Resort's hotel and restaurant operations. Ensures the highest level of Food Quality, Consistency and Food Safety. Leads and di...

9h ago

Go to Apply

Utility Steward/Dishwasher

Hilton • Orlando, FL • 9h ago

Retail & Hospitality

Job Identification: 207417 Job Category: Stewarding Job Schedule: Full time Salary $19/USD/Hourly Equal Opportunity Employer EOE, including disability/vets Exceptional Hospitality Starts with You Picture yourself brighte...

9h ago

Go to Apply

Director of Food and Beverage - Hilton Orlando Buena Vista Palace

Hilton • Orlando, FL • 9h ago

Retail & Hospitality

Job Identification: 208873 Job Category: Food and Beverage Job Schedule: Full time Equal Opportunity Employer EOE, including disability/vets Exceptional Hospitality Starts with You Picture yourself brightening someone's...

9h ago

Go to Apply

Retail Training Specialist

Acosta Group • Orlando, FL • 15h ago

Retail & Hospitality

Retail Training Specialist General Information Company: ACO-US Location: ORLANDO, Florida, 32825 Ref #: 71628 Pay Rate: $ 15.50 Experience/skills and/or location may influence position wage rate Function: Merchandising E...

15h ago

Go to Apply

Shift Lead

Walgreens • Orlando, FL • 19h ago

Retail & Hospitality

Job Description: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Resp...

19h ago

Go to Apply

barista - Store# 80009, BOGGY CREEK & BETH RD

Starbucks • Orlando, FL • 21h ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

21h ago

Go to Apply

Event Operations Supervisor- Audio Visual - Disney's Coronado Springs Resort and Convention Center

Encore • Orlando, FL • 1d ago

Retail & Hospitality

Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational eff...

1d ago

Go to Apply

Bilingual Spanish Retail Sales Consultant

AT&T • Orlando, FL • 1d ago

Retail & Hospitality

Do you speak Spanish and English? If you do, we're looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. It's time to take your sales career to the next...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)