ADMINISTRATIVE ASSOCIATE
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ADMINISTRATIVE ASSOCIATE
Salary
$1,527.17 - $1,899.69 Biweekly
Location
611 Walker Street
Job Type
Full Time
Job Number
38946
Department
HUMAN RESOURCES
Division
HRD-PEOPLE & CLIENT SERVICES
Opening Date
06/01/2026
Closing Date
6/8/2026 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications accepted from: ALL PERSONS INTERESTED
Division: STRATEGIC BENEFITS ADMINISTRATIONS & OPERATIONS
Reporting Location: 611 WALKER ST
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PMSubject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Administrative Associate position provides daily operations of the front desk of the human resources department. Performs professional administrative tasks related to the implementation of policies and procedures in the assigned department.
Key Responsibilities and Accountabilities:
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.
MINIMUM REQUIREMENTS
KNOWLEDGE:
Requires a Bachelor's degree in Business Administration, Liberal Arts, or a related field.
EXPERIENCE:
No experience is required. Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.
COMPLEXITY:
Work consists of standard procedures and tasks where analytic ability is required in following guidelines, policies and procedures.
IMPACT OF ACTIONS:
Errors in work typically lead to minor inconvenience and costs. Work is typically performed under moderate supervision and within standard operating procedures. The incumbent occasionally can function autonomously, with the supervisor available to answer questions as they arise.
SUPERVISION EXERCISED:
Direct Supervision:
No direct report employees.
Indirect Supervision:
No indirect reports.
CONTACTS:
Internal Contacts:
Level of internal contact is primarily with clerical and technical staffs and occasionally with professionals and supervisors. Interaction involves routine information exchange and/or simple service activity requiring common courtesy; e.g., answering questions, giving directions in response to simple requests.
External Contacts:
Level of external contact is primarily with lower-level service representative and vendors. Interaction involves routine information exchange and/or simple service activity, which requires common courtesy; e.g., directing calls and answering simple questions.
PHYSICAL EFFORT:
The position is physically comfortable; the individual has discretion about walking, standing, etc.
WORK ENVIRONMENT:
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.
PHYSICAL SKILL:
Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.
MISCELLANEOUS:
All duties and responsibilities may not be included in the above job description.
PREFERENCES
The ideal candidate would have an insurance industry or call center background in a high call volume environment.
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION YES X NO
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification
PAY GRADE: 13
APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832)393-7238.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
If you need special services or accommodations, call (346)887-3238.
If you need login assistance or technical support call 855-524-5627
EOE Equal Employment Opportunity
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
Long-term disability
Retirement pension
457 deferred compensation plan
Employee Assistance Program
10 days of vacation each year
13 city holidays, plus one floating holiday
Compensable Sick Leave
Personal Leave
Flexible schedules
Hybrid-Telework for eligible positions
Professional development opportunities
Transportation/parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid Prenatal, Parental and Infant Wellness Leaves
Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable or a general discharge under honorable conditions?
Yes
No
02
Which best describes your education and experience?
Bachelor's Degree or beyond in Human Resources, Business Administration, Social Science, Liberal Arts or a related field and AT LEAST one (1) year of professional experience in Human Resources Benefits.
Bachelor's Degree or beyond in Human Resources, Business Administration, Social Science, Liberal Arts or a related field and LESS THAN one (1) year of professional experience in Human Resources Benefits.
Associate degree Human Resources, Business Administration, Social Science, Liberal Arts or a related field and AT LEAST three (3) years of professional experience in Human Resources Benefits.
Associate degree Human Resources, Business Administration, Social Science, Liberal Arts or a related field and LESS THAN three (3) years of professional experience in Human Resources Benefits.
High School Diploma and AT LEAST five (5) years of professional experience in Human Resources Benefits.
High School Diploma and LESS THAN five (5) years of professional experience in Human Resources Benefits.
03
How many years of verifiable Professional Administrative experience do you currently have?
No experience
Less than 1 Year of experience
1 year but less than 2 years of experience
2 years but less than 4 years of experience
4 years but less than 5 years of experience
5 or more years of experience
04
Are you currently a City of Houston Human Resources employee?
Yes
No
Required Question
