Electronic Commerce (E-Comm) Data Lister

Goodwill Industries* • Wichita, KS • 1h ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13580012

ORGANIZATION:

For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for a E-Comm Data Lister to play a key role in furthering our vision and mission in our e-commerce retail area.

VALUES:

Sustainability: We commit to practices that support

environmental, social and economic strength.

Ethics: We uphold high standards of honesty, integrity and

fairness in all business dealings.

Respect: We treat ever individual with dignity, care and

sincerity to build an equitable environment.

Voice: We listen to each other, value feedback and advocate for

our communities.

Inspiration: We motivate, encourage and energize individuals to

be their best through leadership and vision.

Community Engagement: We recognize the strength of collaboration

and engage deeply with our stakeholders to transform lives together.

Excellence: We embrace innovation and strive for outstanding

quality to deliver a positive impact to those we serve.

\ MISSION STATEMENT: We transform lives and communities through the power of education, training and employment.

PURPOSE OF POSITION: To input data for an internet store engaged in selling products processed by Goodwill employees. To fulfill Goodwills mission statement

SUPERVISION RECEIVED: E-Comm Manager, District Manager & VP of Operations/Sales

SUPERVISION EXERCISED: None.

ORGANIZATIONAL RESPONSIBILITIES: Works with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals. Demonstrates a positive, role model. Displays commitment and involvement towards Goodwill\'s mission.

JOB PROFICIENCIES: Action Oriented, Customer Focus, Negotiating Judgement and Problem, Ethics and Trust, Oral Communications, Inter-Personal Communications, Cooperation, Creditability, Customer Service Orientation, Integrity, Initiative, Job Knowledge, Quality, Teamwork, Accuracy, Computer Skills, Product Knowledge, Dependability, Adaptability, Safety and Security.

JOB COMPETENCIES: Lists merchandise to the auction site. Answers customer questions about merchandise.

ESSENTIAL FUNCTIONS:

Responsible for uploading merchandise to the auction site.

Reports need for repairs and recommends replacements as necessary.

Attends to and satisfies customers needs. Handles customer complaints in a fair and impartial manner, coordinating as necessary. If unable to assist customers transfer to management.

Places merchandise bins in appropriate location.

Meets production standards on a daily basis.

Makes recommendations to Store Manager, District Manager and Vice

President of Operations/Sales.

\ DUTIES AND RESPONSIBILITIES:

Handles email communications from buyers.

Represents Goodwill in the area served, striving to enhance the

Goodwill image through individual and group participation.

Adheres to all safety policies and reports violations.

Adheres to all ethical standards and confidentiality of records.

Supports mission statement and activities of other departments.

Supports the accessibility of our services and facilities free of

architectural, attitudinal, environmental, financial, communication, transportation, employment, and other barriers to person with disabilities and other barriers to employment.

Performs on the duties as instructed.

-Attends meetings as required.

Provides support for team.

Uploads items on Shopgoodwill.

STANDARDS FOR MEASURING PERFORMANCE/QUALITY STANDARDS:

Attendance and punctuality.

The cleanliness, neatness, and orderliness of his/her store premises.

Quality and quantity of work performed.

Attitude and overall effectiveness of working relations with all stakeholders.

The effectiveness of his/her relations with the E-Commerce Customers and the manner in which he/she handles complaints by customers.

The effectiveness of his/her merchandising methods.

The manner in which he/she meets or exceeds production goals.

The manner in which he/she puts merchandise away accordingly.

The manner in which he/she reflects the high standards of mora

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