Senior Accounts Receivable Disputes Associate

Deloitte • Lake Mary, FL • 4h ago

Bring your experience in accounts receivable disputes and deduction resolution to Deloitte's Project Talent Model. As a Consultant within Managed Services, you will support dispute resolution activities, help improve cash recovery outcomes, and contribute to process improvements that strengthen finance operations. This role offers the opportunity to work in a collaborative delivery environment with limited travel and a focus on operational excellence.

Work you'll do

You will be responsible for supporting dispute resolution activities, analyzing deduction trends, and helping improve accounts receivable performance.

Manage an assigned portfolio of customer deductions, including short payments, pricing discrepancies, shipping errors, and compliance-related fees

Conduct deep-dive research and validate disputes using enterprise resource planning systems, customer portals, proof of delivery, and supporting documentation

Communicate with customers and cross-functional stakeholders to gather information, challenge invalid claims, and drive timely resolution

Maintain complete dispute case files to support audit readiness and consistent decisioning

Serve as an escalation point for analysts; lead customer and internal negotiations to challenge invalid claims and secure repayment or documentation-based denial

Process approved credits and support recovery efforts for invalid deductions with complete and accurate documentation

Track dispute trends, identify root causes, and support process improvements that reduce recurring deductions and improve workflow efficiency

Coach analysts on investigation methods, documentation standards, prioritization, and customer communications

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team

Effective written and verbal communication skills

Meticulous attention to detail and quality of work product

Ability to build and sustain professional relationships

Ability to lead projects or workstreams

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

Strong interpersonal skills and professional demeanor

Ability to meet deadlines

Ability to provide clear guidance to others

The team

The Enterprise Performance Portfolio helps clients improve the value they realize from investments in finance, supply chain, and information technology operations. By connecting strategy, process design, technology enablement, and operate services, the team helps organizations address complex business challenges and improve day-to-day performance. As clients continue to evolve their digital operations, this team plays an important role in helping them strengthen how they serve customers, suppliers, and other stakeholders. This section is based on the source posting's Enterprise Performance Portfolio description .

Qualifications

Required:

Bachelor's degree or equivalent experience

3+ years of experience in accounts receivable, dispute management, deduction management, or financial analysis

Strong proficiency using an enterprise resource planning system, such as SAP, Oracle, or NetSuite

Advanced skills in Microsoft Excel for analysis, tracking, and reporting

Ability to work in or relocate to the Lake Mary, Florida area

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.

Candidates must be at least 18 years of age at the time of employment.

Preferred:

Experience investigating customer deductions, short payments, pricing discrepancies, or shipping errors

Experience compiling documentation to support credit approval or deduction denial

Experience working with cross-functional teams such as Sales, Customer Service, Collections, or process teams

Experience identifying dispute trends and root causes through reporting or data analysis

Experience supporting process improvement initiatives in finance or order-to-cash operations

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Similar Jobs

Billing and Accounts Receivable Manager

Deloitte • Lake Mary, FL • 9h ago

Finance, Accounting & Banking

Position Summary Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue cycle performance. As an Epic Billing and Accou...

9h ago

Go to Apply

Audit and Assurance Product Strategy & Management Manager

Deloitte • Lake Mary, FL • 15h ago

Finance, Accounting & Banking

Drive product strategy and delivery for solutions that support Deloitte's Audit & Assurance business. This role works across business and technology teams to define priorities, translate requirements into actionable...

15h ago

Go to Apply

Accounts Receivable Disputes Associate

Deloitte • Lake Mary, FL • 1d ago

Finance, Accounting & Banking

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced SeniorAccounts Receivable Disputes Associate, you will have the ability to share new ideas and...

1d ago

Go to Apply

Accounts Receivable Disputes Associate

Deloitte • Lake Mary, FL • 1d ago

Finance, Accounting & Banking

Bring your experience in accounts receivable disputes and deduction resolution to Deloitte's Project Talent Model. As an Analyst within Managed Services, you will support dispute resolution activities, help improve cash...

1d ago

Go to Apply

Accounting Manager

Travel + Leisure Co. • Orlando, FL • 1d ago

Finance, Accounting & Banking

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

1d ago

Go to Apply

Banking Associate - Part Time 20hr - UCF - Orlando, FL

TD Bank • Orlando, FL • 2d ago

Finance, Accounting & Banking

Work Location: Orlando, Florida, United States of America Hours: 20 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and...

2d ago

Go to Apply

Program Finance Analyst / Lvl 2 / Orlando, FL

Lockheed Martin • Orlando, FL • 2d ago

Finance, Accounting & Banking

Description: You will be the Program Finance Analyst for the Air Dominance and Strike Weapons (ADSW) Finance team. Our team is responsible for supporting a monthly business rhythm, delivering detailed financial analysis,...

2d ago

Go to Apply

Accounting Associate / Orlando, FL

Lockheed Martin • Orlando, FL • 2d ago

Finance, Accounting & Banking

Description: Performs basic accounting functions including compilation of financial information, journal entry processing, reconciliations, and the analysis of data. Records, classifies, and summarizes financial transact...

2d ago

Go to Apply

Accountant II

AdventHealth • Maitland, FL • 2d ago

Finance, Accounting & Banking

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. A...

2d ago

Go to Apply

Finance Analytics & AI Manager

Deloitte • Lake Mary, FL • 3d ago

Finance, Accounting & Banking

In an increasingly challenging environment marked by disruptive tech like AI, market uncertainty, and regulatory change, finance and global business services leaders recognize the opportunity to better serve the enterpri...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)