Customer Service Specialist

Sherwin-Williams Company • Plattsburgh, NY • 1d ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #5741, located at: 488 State Route 3, Plattsburgh, NY 12901 This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including vacation, holidays, and military leave, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/ Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistently with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve salesMinimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current positionPreferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year of experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint-related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language * Ability to read, write, comprehend, and communicate in S

Similar Jobs

Restorative Services Coordinator

City of Burlington HR • Burlington, VT • 19h ago

Management & Administrative

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1370137 General Purpose\ This position serves on a team of those responsible for the coordinat...

19h ago

Go to Apply

Supply Chain Manager

Benchmark Space Systems • Burlington, VT • 1d ago

Management & Administrative

Job Purpose and Primary Objectives: Benchmark Space Systems, a leader in small satellite propulsion systems and in-space mobility services, is looking for a motivated, detail-oriented Supply Chain Manager to join our Ope...

1d ago

Go to Apply

Account Manager II (Strategic)

Renaissance • Burlington, VT • 3d ago

Management & Administrative

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allow...

3d ago

Go to Apply

Operations Manager

Suburban Propane • Saint Albans, VT • 3d ago

Management & Administrative

Overview We are currently lookingfor an energetic and motivated Operations Manager to play a pivotal role in the success of our company by managing multiple key operational areas of our business. Responsibilities Assist...

3d ago

Go to Apply

Regional Sales Manager

Cornerstone onDemand • Burlington, VT • 3d ago

Management & Administrative

Enterprise Growth Market Position Overview We are seeking a high-performing Regional Sales Manager to drive new business acquisition and strategic account expansion within a large, high-potential territory. This role is...

3d ago

Go to Apply

Regional Sales Manager - Mid-Market

Cornerstone onDemand • Burlington, VT • 3d ago

Management & Administrative

Regional Sales Manager-Mid-Market Position Overview We are seeking a driven Mid-Market / Lower Enterprise Account Executive to manage a high-opportunity territory focused on organizations up to 5,000 employees . This rol...

3d ago

Go to Apply

Lead National Account Manager

Indeed • Burlington, VT • 4d ago

Management & Administrative

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to gro...

4d ago

Go to Apply

Team Manager Developmental

Walmart • Plattsburgh, NY • 6d ago

Management & Administrative

Position Summary... What you'll do... Working at Sam's Club means a career without boundaries. We are a division of the Fortune #1 company, Walmart, and you'll quickly find that opportunities are plenty and there is a pa...

6d ago

Go to Apply

Inside Service Technician Hot Side (Hybrid Work Schedule)

Parts Town, LLC • Plattsburgh, NY • 1w ago

Management & Administrative

Position at Parts TownSee What We're All About As the fastest-growing distributor of restaurant equipment, HVACand residential appliance parts, we like to do things a little differently. First, you need to understand and...

1w ago

Go to Apply

Dayforce HRIS Manager

Parts Town, LLC • Plattsburgh, NY • 1w ago

Management & Administrative

Position at Parts TownSee What We're All AboutAs the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)