Global & Strategic Account Manager

BioFire Diagnostics, LLC. • United States, United States • 1w ago

The projected start date for this role is October 2026.

Within the International Food Safety & Quality Strategic Accounts Management Team, the objective is to manage with a global perspective a portfolio of 4 to 5 Food Manufacturing companies, selected for playing a key role in the evolution of our strategic markets. Strategic Account Manager main mission is to establish and develop long term relationships with key contacts with these customers in order to sustainably achieve high performance in terms of customer satisfaction, revenue and profitability, by co-creating value between the strategic account he/she is responsible of and bioMerieux. The position reports to the Food Safety & Quality VP Global Marketing and Strategic Account

Position Duties

Establish strong relationships with key stakeholders with global / corporate reach at assigned customer accounts.

Assess, clarify, validate and quantify the customer's existing and unmet needs on an ongoing basis.

Develop a Global Account Plan with a five-year ambition for revenues and profitability in coordination with the regional sales organizations and customers when necessary.

Review and agree the global key projects and priorities to work on with the customer, identify and lead the resources, and KPI needed to meet the mutually accepted objectives.

Proactively lead the planning process with customer input where appropriate.

Build the annual budget in conjunction with the local teams and monitor achievement.

Contribute to the creation of the local / regional yearly Tactical Action Plans, supporting budget achievement and Global Account Plan.

Leads solution development efforts, generates initiatives and implements processes that best address our strategic key customer needs, through coordinating the involvement of all necessary internal resources.

Ensure that consistent and coherent pricing is in place at all customer sites to mitigate the risks of non-justifiable pricing anomalies. Identify and resolve issues.

Animate the Regional and Local Key Account managers network and foster the spirit of collaboration.

Ensure the compliance of business activities to the most stringent requirements of legal and ethical standards and the current company policy.

Ensure proper customer knowledge by maintaining customer records in accordance with company guidelines and tools.

Organize and lead regular internal and customer-facing business reviews to monitor the performance and identify and implement corrective actions as needed.

Perform all work in compliance with company quality procedures and standards.

Perform other duties as assigned.

Qualifications

Required Education, Training and Experience

Bachelor degree required (Food Science, Chemistry/Biochemistry, Business, Marketing, Management or related field), Masters preferred.

7+ years of experience with selling complex solutions to multiple decision-making groups in a business-to-business and managing complex projects and leading cross functional resources in a matrixed environment

OR HS Diploma/GED and 11+ years of experience selling complex solutions to multiple decision-making groups in a business-to-business and managing complex projects and leading cross functional resources in a matrixed environment

Knowledge, Skills, and Abilities (KSA's)

Strong analytical skills in interpreting metrics and handling data (e.g., budgeting revenue, profitability, service rates) and demonstrable experience in managing follow-up actions Budget management, financial projection skills

Strong negotiation skills

Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes.

Effective Presentation Skills - including the ability to present technical data

Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes.

Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.

Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.

Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes

Skilled in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel. Intermediate: applies skills independently in most situations; handles moderately complex tasks with occasional guidance

Aptitude for building trust advisor status and relationships at multiple levels in the customer organization

Stong understanding of sales performance metrics

Strong negotiation skills with a problem-solving attitude

Travel: Domestic and International travel required - 40% of time

The estimated salary range for this role based in the Field is between $129,500 - 189,900. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.

In addition, bioMérieux offers a competitive Total Rewards package that may include:

· A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options

· Company-Provided Life and Accidental Death Insurance

· Short and Long-Term Disability Insurance

· Retirement Plan including a generous non-discretionary employer contribution and employer match.

· Adoption Assistance

· Wellness Programs

· Employee Assistance Program

· Commuter Benefits

· Various voluntary benefit offerings

· Discount programs

· Parental leaves

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