Description
Are you a builder who thrives at the intersection of technology and supply chain? Do you want your work to directly lower costs for hundreds of millions of customers worldwide?
Amazon's Global Supply Chain and Transportation Procurement (GSCTP) organization is looking for a Technical Program Manager to lead vendor onboarding automation and integration programs across North American transportation. In this role, you will own the technical strategy for how Amazon connects with its transportation partners, designing and deploying AI-powered tools, driving system integrations, and eliminating manual processes at scale.
This is a high-impact role where your work directly fuels Amazon's flywheel: by reducing procurement cycle times and automating vendor connectivity, you lower our cost structure, which enables lower prices, which improves customer experience, which drives growth. You'll operate with significant autonomy, partnering with engineering teams, procurement leaders, and operations stakeholders to deliver measurable efficiency gains against GSCTP's goal of 50% process automation.
If you're excited about building intelligent automation from scratch, leading programs that span multiple teams, and seeing your work reflected in Amazon's ability to deliver faster and more affordably, we'd love to talk.
Key job responsibilities
Own the end-to-end vendor onboarding lifecycle, from risk assessment and compliance validation through remediation tracking, establishing scalable standards that protect Amazon's transportation network as it grows.
Lead technical integration programs that enable seamless carrier connectivity and automated payment processing, defining architectural patterns that scale across North American and global import operations.
Design, build, and deploy AI-powered automation tools that transform manual procurement workflows into intelligent, repeatable processes, taking initiatives from ideation through production with measurable impact.
Orchestrate cross-functional program delivery across engineering, operations, legal, and procurement teams, defining milestones, resolving dependencies, and maintaining executive-level visibility into progress and risk.
Champion a data-driven approach to process improvement by identifying non-value-added activities, building business cases for automation investments, and mentoring team members on best practices for scalable solutions.
A day in the life
Your morning begins by reviewing vendor risk dashboards and prioritizing compliance actions to keep onboarding timelines on track. You then partner with engineers to troubleshoot a carrier integration launch. Mid-day, you demo a proto@type AI workflow to your director, one that eliminates 40 hours of weekly manual reviews. After lunch, you mentor a teammate through an integration architecture challenge, then shift to sprint planning with cross-functional partners. You close the day sending a concise leadership update on automation milestones delivered this week.
About the team
Global Supply Chain and Transportation Procurement manages Amazon's strategic relationships with transportation and logistics providers worldwide. We negotiate agreements that deliver optimal cost, quality, and capacity, directly enabling the fast, affordable delivery customers expect. Our team is driving a bold automation transformation, targeting 50% efficiency gains through AI and modern tooling. We're a collaborative group of builders and operators who believe technology should eliminate toil, not create it. Here, your ideas move quickly from whiteboard to production.
Basic Qualifications
Bachelor's degree in engineering, finance, supply chain, logistics, computer science or equivalent
Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
Experience developing and executing/delivering product and technical roadmaps influencing internal and external stakeholders
5+ years of technical program management experience delivering complex, cross-functional programs
Experience working directly with engineering teams on system integrations or platform development
Preferred Qualifications
Experience with AI/ML frameworks, robotic process automation, or intelligent automation platforms
Experience with supply chain systems, vendor management platforms, or procurement technology
Experience with integration technologies (APIs, EDI, event-driven architectures) and cloud-based automation services
Track record of defining KPIs and reporting program outcomes to senior leadership
Demonstrated ability to mentor technical staff and drive adoption of engineering best practices across teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, CA, Irvine - 148,700.00 - 201,200.00 USD annually
USA, TN, Nashville - 141,300.00 - 191,100.00 USD annually
USA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually
