Medical Receptionist

Robert Half • Ontario, CA • 4h ago

Description We are looking for a bilingual Medical Receptionist to support daily front desk operations for a busy healthcare office in Ontario, California. This Long-term Contract opportunity is ideal for someone who combines excellent patient service with strong administrative skills in a medical setting. The person in this role will help create a welcoming experience for patients while keeping appointments, communications, and records organized and accurate.

Responsibilities:

Welcome patients upon arrival, complete the check-in process, and ensure each visit begins with a detail-oriented and courteous experience.

Answer incoming phone calls, route messages appropriately, and assist with appointment reminders and general follow-up communication.

Coordinate patient calendars by booking, updating, and confirming appointments within the practice management system.

Receive payments, issue accurate transaction records, and maintain careful handling of cash and related documentation.

Perform clerical support tasks such as entering information into records, organizing files, and preparing routine documents.

Respond to patient questions regarding office services, insurance matters, and basic Medicaid-related topics within established guidelines.

Maintain an orderly front office environment while balancing multiple priorities throughout the day.

Support administrative workflows that keep patient information current and accessible for the care team. Requirements - Bilingual communication skills in English and Spanish or another second language are required.

Previous experience in a receptionist, front desk, or administrative support role, preferably within a medical office.

Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.

Ability to schedule appointments, manage patient check-in activities, and handle front office responsibilities efficiently.

Experience processing payments and maintaining accurate financial records.

Familiarity with basic medical terminology; exposure to Medicaid processes is an advantage.

Strong customer service, communication, and interpersonal skills in a fast-paced setting.

High level of accuracy, dependability, and ability to manage multiple tasks effectively. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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