Job No: 541107
Work Type: Full-time
Location: REMOTE OPTIONS,PHOENIX
Categories: Accounting/Auditing,Administrative Support/Customer Service
DEPARTMENT OF REVENUE DEPARTMENT OF REVENUE
Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.
INDIVIDUAL INCOME TAX AUDITOR 2
Job Location:
Division of Education and Compliance 1600 W Monroe Street, Phoenix, AZ 85007
Posting Details:
Salary: $21.63 Hourly
Grade: 19
Closing Date: 6/10/26
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Revenue (ADOR) our mission is to Serve Taxpayers! ADOR is looking for individuals who are committed to service, community, and teamwork. To learn more about ADOR please visit azdor.gov. Come Join the ADOR Team!
The Individual Income Tax Auditor 2 conducts routine to moderately-complex audits that are small to medium in scale, and research, analysis and review of individual income tax refunds claims. These responsibilities are completed using acceptable audit methods and procedures to ensure taxpayers are in compliance with Arizona tax law, rulings and case law. This role is also responsible for creating and maintaining monthly production charts on behalf of the unit, conducting research and working on special projects on behalf of senior team members and management, as assigned.
This position may be available for remote work within Arizona with 2-3 days in office per week following a full time in office 6 month training.
Job Duties:
Essential job duties and responsibilities include but are not limited to:
Tax Return Audit
Conducts routine to moderately-complex audit and refund reviews involving the accurate calculation and application of tax laws, rules and regulations, policies, and procedures of the department in a consistent manner for all taxpayers including:
The accurate and timely examinations of audits based on information requested through correspondence with taxpayers and/or changes in calculations resulting from information provided regarding the audit
Reviewing returns and making determinations and corrections
Eliciting clarifying information, accepting evidence, evaluating testimony in a written decision, and preparing case files if/as necessary
Fully documenting audits to support the Department's position and maintaining the audit file in an orderly manner
Preparing audit reports and other reports
Making adjustments to taxpayer accounts in the tax system and tax system data cleanup to, including those accounts flagged for potential fraud
Responds to and resolves inquiries received in tickets and email
Attends and represents the Department both at informal and formal court hearings requiring in-state travel
Research & Analysis
Reviews, researches, and responds to taxpayer inquiries and emails
Reviews, researches, and completes audit and refund reviews
Conducts technical reviews of audit files including research and examination
Conducts research on behalf of senior team members and management to create and maintain monthly production charts
Agency/Department Compliance & Continuous Improvement
Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
Actively contributes to team and individual effectiveness through the following:
Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
Completes all required training in a timely manner.
Participates in assigned work teams as appropriate.
May complete periodic metrics, projects, huddle boards and reports as requested.
Prepares for and actively participates in 1:1 coaching with supervisor
Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.
Taxpayer Education
Educates taxpayers in tax law, rules and regulations and ensures taxpayer compliance through the audit process.
Knowledge, Skills & Abilities (KSAs):
Knowledge
Basic knowledge of individual income tax policy and procedures
Basic knowledge of applicable federal and state tax laws, statutes, and codes
Basic knowledge of generally accepted accounting principles (GAAP)
Basic knowledge of generally accepted auditing standards (GAAS)
Skills
Strong verbal, written, and listening communication skills
Strong mathematical computation skills such as addition, subtraction, multiplication, division, percentage, and averages
Strong interpersonal skills and demeanor
Effective organization and time management skills with the ability to make measurable progress on multiple priorities
Proficient in the use of a PC/laptop in a Windows environment; in the use of the Internet; and in the use of Google Suite applications such as
Gmail, Sheets, Docs, and Drive; and Microsoft Excel
Proficient in the accounting systems
Abilities
Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
Ability to interpret and apply federal and state tax laws to audit reviews tax refund claims
Ability to convey tax related terminology and information in layman's terms
Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
Ability to understand and solve problems by applying basic analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.
Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to
Selective Preference(s):
The ideal candidate for this position will have:
Associate's Degree in Accounting, or closely related field
Experience with Continuous Improvement/or LEAN
Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Associate's Degree (e.g., A.A.), training, coursework, and work experience relevant to the assignment.
Minimum of six (6) months audit-related experience
Twelve (12) hours of accounting and business coursework may be substituted for experience.
Pre-Employment Requirements:
The final candidate will be required to abide by the the following pre-employment checks:
Employment Verification and Reference Checks
State and Federal Criminal Background Check, including fingerprinting
Arizona Tax Filing Records Check
If applicable, ASEDRA Authorized Driver Identification Check
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. (https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf)
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides a world class comprehensive benefits package including:
Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Sick time accrued at 3.70 hours bi-weekly
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here (https://hr.az.gov/about/resources/family-leave-expansion) . For a complete list of benefits provided by The State of Arizona, please visit our benefits page (https://benefitoptions.az.gov/jobseekers)
Retirement :
State employees are required to participate in the Arizona State Retirement System (ASRS).
Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.
Contact Us:
If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact tartenian@azdor.gov
*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
